Adminstrative Support Specialist Slidell LA Position Available In St. Tammany, Louisiana
Tallo's Job Summary: Join WIFI GIZMOS LLC in Slidell, LA as an Administrative Support Specialist. Full-time or part-time options available with benefits like competitive salary, flexible schedule, and paid time off. Responsibilities include customer communication, issue resolution, and maintaining customer satisfaction. Ideal candidates are computer-savvy with excellent communication skills and organizational abilities. Apply now!
Job Description
Adminstrative Support Specialist Slidell
LA WIFI GIZMOS LLC
Slidell, LA 70458
Benefits:
Competitive salary Flexible schedule Paid time off Training & development Job Summary We are seeking a Full Time or Part Time Support Specialist to join our team in our Slidell office. Our office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. In this role, you will communicate with our customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly and computer savvy. Responsibilities Handle inbound/outbound calls and emails Identify the customers’ needs, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships Document all interactions Attend training to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience in Administrative roles or Customer Service is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Must be able to type accurately and efficiently Understanding of active listening techniques Highly organized with the ability to prioritize projects and manage time effectively Benefits/Perks Competitive Compensation Paid Time Off Flexible Schedule