Academic Success Coach I Position Available In Chatham, Georgia

Academic Success Coach I Georgia Southern University – 4.1 Savannah, GA Job Details Full-time $51,000 a year 18 hours ago Qualifications Microsoft Word Customer service Word processing Public speaking Microsoft Office Master’s degree Bachelor’s degree Mentoring Data entry Computer skills 1 year Communication skills Entry level Time management Full Job Description About Us Join Our Team at Georgia Southern! Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate’s, bachelor’s, master’s and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds! Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America’s Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world. To learn more about Georgia Southern’s Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/ Location Armstrong Campus – Savannah, GA Department Information Academic Success Center Job Summary The Academic Success Coach serves as the primary facilitator of academic coaching for students on academic intervention. This role supports students through the creation, maintenance, and completion of an Academic Improvement Plan (AIP). Coaches orient students to the intervention process and university policies, maintain positive relationships with assigned students, monitor progress, and provide additional follow-up and referrals as needed. They also support non-AI students who opt in for services. This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA’s are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University. Responsibilities Manage communication with a caseload of over 200 students undergoing academic intervention, ensuring they are informed about the AIP process, University policies, and available resources Provide individualized and group coaching sessions to support students’ academic progress and promote success Respond constructively to a wide range of student concerns, not all of which may be academic Maintain a current calendar for walk-in hours and student appointments Represent the Academic Success Center at events including orientation, open houses, and recruitment events Required Qualifications Educational Requirements Bachelors Degree Required Experience One or more years of experience working in educational support settings, coaching, mentoring, or related environment Preferred Qualifications Preferred Educational Qualifications Masters Degree Preferred Experience Experience working in academic support in higher education Proposed Salary $51,000 This is an exempt position paid on a monthly basis. Required Documents to Attach Resume Cover Letter Two (2) Professional References Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proficiency with computer and Microsoft Office applications software including word processing, spreadsheets, and databases Demonstrated commitment to customer service centered work ethic Ability to work collaboratively and independently

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University’s mission for student success SKILLS Effective communication (verbal and written), organizational and human relations skills Effective time management, problem solving, listening, public speaking, advising and counseling skills Apply Before Date April 28, 2025 Application review may begin on April 15, 2025. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at . For technical support, please call the USG Service Desk at (877) 251.2644, or email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify

Human Resources:

(912) 478-6947. Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation Work generally performed in office environment Workweek may occasionally extend beyond 40 hours Evening and weekend work may be required Occasional travel may be required May be required to perform data entry for extended periods Background Check Standard + Education