Career Development Representative Position Available In Lee, Florida

Career Development Representative

CAREERSOURCE SOUTHWEST FLORIDA – 3.5

Fort Myers, FL Job Details Full-time $17.91 – $18.50 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance Opportunities for advancement Life insurance Retirement plan Qualifications Microsoft Powerpoint Bilingual Microsoft Word Microsoft Excel Customer service Social work Public speaking Mid-level Microsoft Office High school diploma or GED Driver’s License Math Non-CDL Class C Associate’s degree 2 years Communication skills Workforce development Time management

Full Job Description Job Summary :

This position is learning and developing the job knowledge to provide limited and guided or supervised a variety of workforce development services to include individual services such as job development services, utilizing a minimal case management model to enable individuals who are economically disadvantaged, dislocated or have multiple employment barriers to find appropriate work. This position is the first-tier level in the CDRI-IV progression model. CDR level and rate of pay depends on experience.

Essential Job Functions:

May provide case management and supportive services to program participants with the guidance and supervision of a staff mentor for one or all of the following programs: Workforce Innovation and Opportunity Act (WIOA), Supplemental Nutrition Assistance Program (SNAP), Welfare Transition (WT), or other workforce programs. May perform assessments and suitability for program services and will refer customers to appropriate programs, agencies and/or resources. May perform eligibility screening for Adult and Dislocated Worker Programs, Youth (In/Out of school). May complete required forms for WT Relocation services, Diversion, and Cash Assistance Severance processes for review and approval. Will properly and timely provide case notes of customer progress/events, scan appropriate documentation, and enter correct data into the Management Information Systems. Maintains case files as directed to meet customer follow-up and compliance with federal, state and local policies, procedures and regulations. Provide a variety of workforce development customer services such as conference room scheduling, hiring event support, workshops and other events to job seekers, employers, and community partners.

Non-Essential Job Functions:

Performs community outreach for workforce programs and assist in job fairs activities and employment events for CareerSource Southwest Florida. May attend meetings, trainings and give presentations to promote the centers, the Business Services Career division and the employer services to area businesses, professional organizations, and community-based agencies. Answering and routing phone calls appropriately. Other duties as assigned.

Supervision Received :

This position receives direct supervision from the Center Supervisor (or Assistant Supervisor) and may receive indirect supervision from a Senior Program Manager, Centers Manager, or Operations Director.

Working Relations :

Internal — Interfaces with staff and management on a daily basis to provide and receive information. Encourages and maintains professional and respectful relationships with co-workers. External –Interfaces with state and federal agencies, suppliers and vendors, and the general public to exchange, gather, or provide information on projects or programs.

Minimum Requirements :

CDR level I = High School Diploma or GED CDR level II = Associate degree or two years’ experience in workforce development and job training. May substitute at least two years job experience with upward progression or increased complexity of duties and responsibilities. Florida Workforce Professional Certification Tier I or must be achieved within 6 months of employment. Experience in social services, education, counseling, customer service, or related fields is helpful. Bilingual preferred. Proficient in Microsoft Office Word, EXCEL and PowerPoint. Excellent verbal and written communication skills, public speaking may be necessary. Excellent math and computation skills. Excellent customer service skills to work with customers and the public. Must have exceptional attention to detail and critical thinking abilities. Ability to work with diverse populations. Ability to maintain high levels of confidentiality, credibility, and professionalism. Possess good time management skills. Ability to participate in continuing education and training for advancement opportunities to other CDR levels. Other Requirements (if applicable): Reliable transportation may be necessary for travel throughout the workforce development region. May attend various functions and meetings which may occur before or after normal business hours. Valid Florida Driver’s License and Insurance. Obtains CEUs to maintain Certification Tier 1 status.

Physical Requirements :

Physical ability to perform the above-listed job duties is required. May be required to sit for long periods of time. Infrequent light physical effort required – reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required which may include lifting up to 25 pounds for files and computer printouts on occasion. Work is performed in an office environment.

Job Type:

Full-time Pay:

$17.91 – $18.50 per hour Expected hours: 40 per week

Benefits:

Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift Day shift

License/Certification:

Driver’s License (Required) Ability to

Commute:

Fort Myers, FL 33912 (Required) Ability to

Relocate:

Fort Myers, FL 33912: Relocate before starting work (Required)

Work Location:

In person