Service Tower Specialist/LAC Position Available In Miami-Dade, Florida
Tallo's Job Summary: Service Tower Specialist/LAC at FedEx in Miami, FL. Full-time position requiring a Bachelor's degree, bilingual proficiency, and 2 years of related experience. Responsibilities include quality measurement, performance management, and stakeholder engagement. Analytical, organizational, and problem-solving skills are essential. Advanced degrees may offset experience requirements. Competitive pay.
Job Description
Service Tower Specialist/LAC FedEx – 3.5 Miami, FL Job Details Full-time 6 hours ago Qualifications Bilingual Mid-level Master’s degree Analysis skills Bachelor’s degree Organizational skills 2 years Full Job Description Under general supervision, performs and reviews specific processes and procedures within and across departments to support achievement of regional, divisional and corporate goals. Essential Functions Participates/leads in the design, development and implementation of processes within area of expertise.
Main responsibilities include:
internal and external quality measurement (Service Tower), performance management, communication office, daily/ weekly service monitoring, process compliance, stakeholder management/ engagement. Perform other duties as assigned. Minimum Education Bachelor’s Degree/equivalent. Minimum Experience Two (2) years related experience. More advanced degrees may offset experience requirements. A related Master’s Degree equals two (2) years experience. Knowledge, Skills and Abilities Analytical skills. Planning and organizing skills. Influencing and persuasion skills. Presentation skills. Problem solving skills.
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact . Applicants have rights under
Federal Employment Laws:
Equal Employment Opportunity is the Law EEO is the Law Supplement Pay Transparency Policy Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act E-Verify Program Participant:
Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)
