Service Tower Specialist/LAC Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Service Tower Specialist/LAC position at FedEx in Miami, FL requires a Bachelor's degree and two years of related experience. Responsibilities include quality measurement, performance management, and stakeholder engagement. Preferred qualifications and pay details are not provided in the job description. Applicants should have analytical, organizational, and problem-solving skills.
Job Description
Service Tower Specialist/LAC FedEx – 3.5 Miami, FL Job Details Full-time 6 hours ago Qualifications Bilingual Mid-level Master’s degree Analysis skills Bachelor’s degree Organizational skills 2 years Full Job Description Under general supervision, performs and reviews specific processes and procedures within and across departments to support achievement of regional, divisional and corporate goals. Essential Functions Participates/leads in the design, development and implementation of processes within area of expertise.
Main responsibilities include:
internal and external quality measurement (Service Tower), performance management, communication office, daily/ weekly service monitoring, process compliance, stakeholder management/ engagement. Perform other duties as assigned. Minimum Education Bachelor’s Degree/equivalent. Minimum Experience Two (2) years related experience. More advanced degrees may offset experience requirements. A related Master’s Degree equals two (2) years experience. Knowledge, Skills and Abilities Analytical skills. Planning and organizing skills. Influencing and persuasion skills. Presentation skills. Problem solving skills.
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact . Applicants have rights under
Federal Employment Laws:
Equal Employment Opportunity is the Law EEO is the Law Supplement Pay Transparency Policy Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act E-Verify Program Participant:
Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)
