Academic Coordinator – Temporary Position Available In Bristol, Massachusetts

ACADEMIC COORDINATOR

• TEMPORARY

Category:

Professional

Department:

SSEM-Advising

Locations:

Fall River, MA

Posted:

Jun 5, 2025

Closes:

Open Until Filled

Type:

Full Time Temporary

Position ID:

188922

About Bristol Community College:

Bristol Community College is an exciting place to work, learn, and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant, diverse community through education, learner by learner. If you share a passion for helping students succeed and enjoy working in a community of innovative, inclusive, and collaborative colleagues, Bristol is the place for you!
As a Commonwealth of Massachusetts employer, Bristol offers a comprehensive compensation and benefits package, including health, dental, life, long-term disability, retirement and paid time off (vacation, personal, sick, and holiday pay). We also offer tuition waiver discounts at the Commonwealth’s public higher education institutions. More information can be found on our Benefits website.

Job Description:

POSITION TITLE

Academic Coordinator

• Temporary

DEPARTMENT

Advising & Success

PRIMARY LOCATION

Fall River, Virtual, and some required travel to other campus locations

REPORTS TO

Director of Advising & Success

POSITION STATUS

This is an MCCC/MTA, full time, temporary unit position with benefits, some nights and weekends required.

SALARY:

Salary Range $76,153

• $90,535 annually
• Labor Grade 6
• actual salary is commensurate with qualifications and experience and in accordance with the

MCCC/MTA

Collective Bargaining Agreement (CBA). Please refer to the New Hire Tables in the CBA for more information.

STATEMENT OF DUTIES

The Academic Coordinator (Temporary) is a key member of the Advising and Success team, directly serving students and their families in their successful educational pursuits at Bristol Community College. The Academic Coordinator provides academic and non-academic proactive advising to a prescribed caseload of up to 250 students, through a holistic case management model, focused on connecting students to on

• and off-campus resources designed to support their success.

The Academic Coordinator will work collaborate with campus partners across the college, including but not limited to Admissions, Financial Aid, the Office of Disability Services, and the Library Learning Commons.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES

Provide academic and non-academic proactive advising for an assigned caseload of up to 250 students from all programs.
Provide advising and registration support to and assigned caseload of students throughout their enrollment at Bristol.
Educate students about program, degree, and transfer requirements
Provide information about advising-related technology including AccessBCC, DegreeWorks, Banner, and the Bristol Website
Assist students in registering, adding, dropping, and withdrawing from courses
Conduct degree audits for students using DegreeWorks
Engage with students regularly to establish meaningful interpersonal relationships
Provide advising support for students through individual, group, and online sessions by appointment and on a walk-in basis.
Maintain regular communication with advisees via email, phone, face-to-face appointments in person or via video.
Engage in targeted outreach to students around specific enrollment milestones including but not limited to students who are active but not registered and students who are at risk of being dropped for non-payment
Implement the Proactive Advising Plan / Advising Outreach calendar each semester
Assist students in building realistic and attainable academic plans that focus on persistence and completion
Engage students in conversations around academic goal setting
Work with students to develop individualized academic plans
Review academic plans and goals with students each semester
Serve as a communication hub for academic and non-academic concerns for students on an assigned caseload
Follow up with students, staff, and faculty as assigned to address concerns through formal and informal processes, including but not limited to academic alerts.
Engage with faculty for ongoing review of students’ progress
Encourage and support students’ personal and professional development, including helping them connect with campus resources to meet their needs holistically
Collaborate with colleagues from across the college to ensure a thorough understanding of resources available to students and make referrals accordingly
Maintain professional knowledge of all enrollment-based functions and provide information to students about various enrollment information, including but not limited to Admissions, Testing, Financial Aid, Student Accounts, and Transfer.
Assist students with identifying barriers to program completion, and connecting with appropriate resources
Follow up with students, staff, and faculty as assigned through Bristol’s academic alert system to address concerns
Collaborate with various members of a student’s support network including but not limited to faculty, Success coaches, learning specialists, tutors, family members, and external service providers, to support students on an assigned caseload within parameters dictated by College policy and/or local, state, and federal law and regulations
Assist students in obtaining academic support services, including but not limited to referrals to faculty, tutoring, and the Writing Center as appropriate
Refer students experiencing personal difficulty to appropriate resources on campus and/or off-campus
Provide advocacy to students and assist them through a variety of college processes including but not limited to extended absences, late withdrawals, and institutional waivers
Provide academic and non-academic support to special populations, specific academic programs, or campus populations as assigned
Perform administrative tasks associated with advising activities
Collect, organize, and report meaningful data to illustrate trends and inform decisions
Maintain and update student files, including but not limited to writing and maintaining notes in Degreeworks, Banner, and other Bristol software systems
Maintain academic plans and degree audits for assigned students
Maintain and share professional knowledge in applicable areas including but not limited to national trends and promising practice within advising.
Provide training workshops to faculty, staff, and the college community related to proactive advising as needed.
May participate in professional organizations and trainings within and outside the College as requested and/or as needed
Participate in advising and registration activities during extended registration periods and recruitment/enrollment events including, but not limited to, Admitted Students Day, registration events, and Bristol EXP.
During peak periods of work, may participate in the on call advising, serving students assigned to an advising center or another advisor who may be unavailable including at other Bristol locations.
Serve as a liaison to assigned academic department(s)
Stay apprised of program updates and disseminate the information to the advising team
Operate a computer and utilize college technology including but not limited to Microsoft Office applications (Outlook, Work, Excel, PowerPoint, etc.), Microsoft Teams, Bookings, Avaya soft phone and voicemail, AccessBCC, Banner, Argos reporting, DegreeWorks, Maxient, EAB Navigate 360 and Dynamic Forms.
Maintain updated appointment calendar in Outlook.
Check and respond to all email and voicemail in a timely manner
Regularly access key advising reports and data to inform advising practices
Use data and reporting to proactively identify students in need of additional support services
Attend and participate at Advising & Success, division, and all-college meetings, as well as related meetings assigned by the Director or Associate Directors.
Perform assigned responsibilities at all Bristol locations, including some nights and weekends, during peak periods, to reflect student and family needs
Ensure compliance with all College policies as well as local, state, and federal laws and regulations.
Perform other related duties as assigned, consistent with the Collective Bargaining Agreement.

Requirements:

REQUIRED QUALIFICATIONS

NOTE:

Unless otherwise noted, all required qualifications must be met by date of hire.
Minimum of a Master’s degree in Education, Counseling, Sociology, or a closely related field, such as student personnel or higher education.

• Minimum of five years of experience and/or training that includes academic advisement, academic placement, counseling, career development, or program/project management.
• An equivalent combination of education, training, and experience shall be considered.

Demonstrated proficiency with Microsoft Office 365 business software (Outlook, Word, Excel, and PowerPoint).
Strong written and verbal communication, including interpersonal skills.
Demonstrated understanding of higher education principles, practices, and procedures.
Ability to work occasional evening hours and weekends during established peak periods.
Reliable transportation in order to travel to and from meetings, trainings, or worksites as required.
The ability to work effectively with a diverse student body, faculty, and staff.

PREFERRED QUALIFICATIONS

Related experience piloting or implementing innovative strategies related to academic advising, tutoring, or student support.
Professional experience working with student information systems, including but not limited to Banner, Degree Works, and EAB Navigate 360
Demonstrated experience supporting underserved and educationally disadvantaged populations, as well as students in need of developmental education.
Ability to communicate in a language in addition to English.

Additional Information:

Equal Opportunity/Affirmative Action:

Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Title IX and Affirmative Action Officer, Johanna Bielawski at diversitytitleix@bristolcc.edu or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Right.

Application Instructions: