CCH EQS Planner Specialist Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Equipment Services Scheduling Specialist role in Charlotte involves leading scheduling teams, cultivating business relationships, and ensuring service standards are met. Responsibilities include backup coverage, training, problem-solving, and project oversight. Required skills include Microsoft Office proficiency, coaching abilities, and strong organizational skills. A high school diploma is required, with logistics experience preferred. This is a full-time position with benefits.
Job Description
Requisition ID:
221945
Posting Locations:
Charlotte Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities.
Full Time Teammates are also eligible for: Paid Training
Paid Time Off plus paid holidays
401(k) with Company matching on a dollar-for-dollar basis
Employee Stock Purchase Plan (ESPP)
Group Health Insurance – Medical, Dental, Vision & Disability
Basic and Supplemental Life Insurance Refresh and Grow your Career with Us!
Job Overview The Equipment Services Scheduling Specialist serves as the scheduling team lead by providing direction, instructions, and guidance to schedulers. This position is the primary backup to schedulers, reset, and billing teammates within the Centralized Scheduling team. The Equipment Services Scheduling Specialist cultivates new business relationships, builds and cultivates prospect relationships, and works closely with the Equipment Services Field Service, sales, and support teams to ensure execution standards and service targets are met.
Duties & Responsibilities Serves as primary backup coverage for all scheduling functions and may be required to manage multiple areas. Manages relief coverage and ensures timely and thorough hand-off of completed work through debriefs with leaders
Assists with training and performance coaching; works closely with the leadership team to identify training gaps and opportunities
Works closely with the leadership team to help to maintain consistent documentation of positive and negative feedback for training and lessons learned purposes
Acts as a problem solver to improve scheduling process and overall operations
Identifies and communicates scheduling opportunities associated with delayed customer service and scheduled service level agreements
Oversees scheduling projects and serves as the point of contact
Acts as a resource for other scheduling team members Knowledge, Skills, & Abilities Intermediate level with Microsoft Office Suite
Coaching and mentorship skills
Strong analytical and problem-solving skills
Strong organizational and time-management skills
Collaboration and influencing skills
Professional, logical thinker that is very process results-driven Minimum Qualifications High school diploma or GED Knowledge acquired through up to 12 months of work experience Preferred Qualifications 1+ years logistics and territory planning Work Environment Office Environment
Equal Opportunity Employer – All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
