Job Coach Position Available In Mecklenburg, North Carolina

Job Coach Full-time, in-person availability at our Charlotte, NC office The Opportunity CEO is seeking a Job Coach who is responsible for helping program participants — formerly incarcerated individuals — stay focused and motivated while working on transitional job sites and in their efforts to obtain permanent employment. Job Coaches effectively facilitate program participant progress to interview readiness by providing intensive coaching on interview and employment readiness skills. As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role. About Us The Center for Employment Opportunities (CEO) provides employment services to people with released from incarceration. Across the United States, over 8,000 – 9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities. What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996. Since 2009, CEO has gained support to expand its programs through government, nonprofit, and private organizations including the GreenLight Fund, the Pew Charitable Trust, and the Nonprofit Finance Fund. Who you are You’re deeply dedicated to social justice and perhaps are already working in the re-entry space You’re experienced in providing feedback and guidance to clients to encourage their growth and continued development of their knowledge and skills You’re passionate about making an impact on people’s lives and interested in guiding them to achieving their career goals through a balance of accountability and empathy You are a people-person and love to inspire others to reach a goal and perform to the best of their ability You have strong customer service skills and take a human-centered approach when communicating with participants You have strong time management and prioritization skills You’re able to anticipate problems, evaluate them, and determine and implement solutions You’re computer savvy (demonstrated word processing skills, ability to use the Internet to research job opportunities, familiarity with Salesforce preferred) You come to CEO with 1-2+ years of related experience Major Responsibilities Key responsibilities of the Job Coach include but are not limited to: Direct Support Engaging participants in ongoing discussions about their employment goals Using motivational interviewing techniques as appropriate to help guide participants to goal achievement. Developing and producing a professional resume for each participant Maintaining weekly contact with participants to track their progress to interview readiness Facilitating group sessions and workshops to build employment readiness skills Administrative Support Regularly discussing each participant’s job start ready progress with colleagues; problem solving with colleagues when needed Reviewing participants’ daily performance rating provided by their worksite supervisor Maintaining accurate client records in Salesforce; updating progress notes in Salesforce during and after each meeting with participants Maintaining contact with work crew site supervisors; exercising responsiveness to their concerns Recording and reporting monthly progress summaries for each participant, detailing steps taken to resolve challenges and the quality of overall participant participation Performing other tasks and responsibilities that will be assigned from time to time Compensation and Benefits The salary for this position is $45,202 annually. In an effort to be both equitable and transparent, CEO’s compensation philosophy considers a variety of factors, including, but not limited to, experience, internal equity, and home office location in making a final determination on our salary offer. We recognize that salary is a part of the overall compensation package and also provide a comprehensive benefits package, including medical and dental coverage, as well as professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals. We also offer paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We are a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff. More About Us Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. People who are justice involved are highly encouraged to apply for vacant positions at all levels. CEO is committed to the CROWN Act, and creating an open space where our employees can present as their true authentic selves. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, religion, national origin, sex, age, gender, gender identity, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, caregiver status, or any other category protected by federal, state, or local law. We value diverse experiences, including with regard to educational background and justice system contact. Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates’ inquiries via phone or email. IND 1