Transition Specialist and Housing Liaison Position Available In Wake, North Carolina

Transition Specialist and Housing Liaison The Hope Center at Pullen, Inc. 112 Cox Avenue, Raleigh, NC 27605

Organization Overview:

The Hope Center at Pullen (HCP) is an award winning 501(c)(3) non-profit organization founded in 2009. Our mission is to empower emerging adults transitioning out of foster care in Wake County with the support and connections needed for a safe and stable adulthood. In partnership with Wake County’s foster care system, HCP’s Teen Programs engage youth ages 13-18 to develop independent living skills. HCP’s Transition Program serves youth ages 18-27 with a history in foster care to develop individualized strategies to help them achieve and maintain independence. HCP follows the housing first model and utilizes trauma informed care to ensure our clients attain and maintain housing, further their education, and achieve their career goals. For more information, visit http://www.hopecenteratpullen.org/.

Position Summary:

The Transition Specialist and Housing Liaison empowers clients, assisting young adults with a history in foster care to create, work towards, and complete self-sufficiency goals through intensive case management and by connecting clients to resources and opportunities pertaining to housing, education, employment, substance abuse, and mental health. In addition to a small case load, the Transition Specialist and Housing Liaison will monitor tenants living in properties dedicated to Hope Center clients. The Hope Center at Pullen is proactively seeking diverse candidates. Applications will be reviewed as they are received. Posting is open until the position is filled. To apply, send a cover letter that outlines your alignment with the position, resume, and three references to jobs@hopecenteratpullen.org. No phone calls please.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage a small caseload of 8-10 Clients, 70%

Direct Service:

o Support Clients in

Finding and Maintaining Housing:

• Locate income based or voucher approved housing for clients who are homeless or unstably housed.
• Assist housing voucher recipients with application process, lease signings, securing furniture, and the move in process.
• Promote stable housing through annual voucher recertification, monthly home visits and compliance with voucher/lease guidelines and stipulations.

o

Client Support/Advocacy:

• Provide emotional and crisis support as needed to clients.
• Engage in face-to-face, phone, text and email correspondence with young adults to discuss needs in relation to treatment plans and achieving goals.
• Maintain contact with clients on a daily, weekly, bi-weekly or monthly basis

Education/Employment:

o Support clients as it pertains to meeting or maintaining individualized Goal Plans. o Assist clients with community resources and referrals to achieve goals (i.e., NextGen, Fostering Bright Futures, etc.). o Assist clients with preparedness/readiness for their goal as needed (i.e., mock interviewing, resume building, job applications, college applications, FAFSA and other college documents, etc.).

Transportation:

o Provide transportation to clients as it pertains to meeting or maintaining Goal Plan. o Assist client with community resources for vehicles, car maintenance and management

Administrative:

o Maintain up-to-date and completed Goal Plans (quarterly and/or in alignment with voucher application/recertification needs). o Maintain client case notes and files on a weekly, but at least bi-weekly basis. o Develop client files including all elements and required documentation in accordance with program requirements. o Attend weekly supervision and monthly staff meetings. o Management of receipts, mileage and timesheets. o Update database with client information regularly. o Take a shift with the rotating on call line approximately 10 weeks per year. Life-Skills Groups, 5% o Participate in LINKS Academy activities to establish community and trust with youth still in foster care in the hopes of providing a seamless entrance into the Transition Program when they transition out of the foster care system. o Support the Parenting Specialist in facilitation of Life Skills Group and lead the group and other groups as needed. Housing Liaison, 25% o Work closely with the Director of Transition Programs to coordinate referrals, intakes, move in, and tenant related needs in properties dedicated to Hope Center clients. o Promote a positive working relationship with community partners and property managers through regular communication and meetings. o Assist Transition Specialists to identify and house clients who are a good fit for Hope Center housing opportunities.

POSITION QUALIFICATIONS AND REQUIREMENTS

A Bachelor’s Degree and a minimum of 3 years working with at-risk youth/young adults either in child welfare or in a non-profit setting, or a Master’s Degree in a Human Service or Social Work related field and 1 year working with a related population. Knowledge of the foster care population, common barriers to success for this population, and typical needs. Experience work at independent living facilities or group homes. Experience with crisis intervention techniques and ability to be successful and adaptable in a fast-paced work setting. Knowledge of the Housing First Model, trauma-informed care, and Mental Health First Aid.

Skills and abilities:

Strong oral and written communication skills; Ability to quickly and effectively build strong rapport with clients and their children; Strong organization and time management skills Personal characteristics: Trustworthy, Adaptable, Compassionate This position requires strict confidentiality and the ability to create and maintain psychological safety for participants. The Transition Specialist must protect the confidentiality of all program participants at all times, adhere to all applicable contract requirements regarding confidentiality, and work to ensure participants feel safe enough to fully participate in all activities. Knowledge of federal guidelines for public and private low-income housing a plus. Valid North Carolina Driver’s License and satisfactory driving record Acceptable background check Access to personal vehicle

Physical Demands/Working Conditions:

Flexible work schedule. Occasional evening and weekend hours. Occasionally work can be done from home. Being physically present for meetings and client appointments is required. Each employee has their own office in our newly renovated office space.

Salary and Benefits:

Hiring range: $45,000

• 50,000, based on education and experience.

Health Care:

HCP pays 100% of employee premiums and 50% of eligible dependent premiums for silver level health care plan.

Dental and Vision Benefits:

HCP pays 80% of employee premiums and 50% of dependent premiums.

Retirement Plan:

After one-year employees begin accruing an additional 2% of salary in an IRA account that employees can choose to contribute to pre-tax. All employees are automatically enrolled in basic life insurance, short-term disability insurance, and long-term disability insurance. Over 4 weeks of PTO/Holiday Time the first year, with increases in PTO each year. The Hope Center at Pullen is proactively seeking diverse candidates. Applications will be reviewed as they are received. Posting is open until the position is filled. To apply, send a cover letter that outlines your alignment with the position, resume, and 3 references to jobs@hopecenteratpullen.org. No phone calls please.

Job Type:

Full-time Pay:

$45,000.00

• $50,000.

00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance

Schedule:

Monday to

Friday Work Location:

In person