Crisis Coordinator Position Available In Clinton, New York

Crisis Coordinator 3.0 3.0 out of 5 stars 17 Wells Street, Plattsburgh, NY 12901 A Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at

BHSN:

As a Crisis Coordinator , you will play a vital role in facilitating outreach and engagement with clients in crisis. You’ll provide support, advocacy, and linkage to both BHSN and community resources to ensure clients receive the care they need when they need it most.. What’s in it for you? Generous time off Comprehensive health, dental, and vision insurance Retirement savings plans Opportunities for career growth and advancement Mentorship and training programs Minimum 10 paid BHSN holidays off annually Meaningful work with real impact in your community Supportive and mission-driven colleagues What your day might look like: Assist the crisis team with outreach efforts for referred and existing clients, helping to bridge gaps between discharge and scheduled appointments. Support clients by identifying and reducing barriers to care, coordinating available internal and external resources. Provide triage and follow-up for crisis calls, and offer on-call support as needed. Track, report, and adjust crisis intervention processes to improve efficiency and outcomes. Link clients to appropriate community services such as mental health, primary care, and other supportive services. Coordinate outreach post-discharge from Mobile Crisis Unit (MHU) or inpatient facilities (e.g., CVPH), serving as a liaison for continuity of care. Identify and address social determinants of health impacting clients’ well-being. Conduct follow-up on missed appointments and identify barriers to engagement. Accurately document all client interactions in compliance with regulatory and organizational standards, including gathering demographics, insurance info, and social determinant data. Maintain confidentiality and adherence to HIPAA regulations. Utilize electronic health records and databases (e.g., PSYCKES) to support quality outcomes. Assist the Crisis Director/Manager with administrative tasks to ensure effective service delivery. Perform other duties as assigned.

Your skills and qualifications:

High school diploma or equivalent required; Bachelor’s degree preferred At least 1 year of experience in the mental health or human services field preferred Strong communication and interpersonal skills; ability to build rapport and establish trust Comfortable working with diverse populations and collaborating across teams Valid NYS driver’s license with acceptable driving record and reliable local transportation Ability to participate in on-call responsibilities as required Strong organizational skills and adaptability in a fast-paced environment

EEO Statement:

BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions , citizenship or immigration status or any other factor prohibited by law.