Retention Specialist Position Available In New York, New York

Retention Specialist

HELP USA – 3.1

New York, NY Job Details Full-time $21.42 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Bilingual Spanish LIHTC Computer literacy English Microsoft Office Driver’s License Bachelor’s degree Computer skills Social Work 1 year Communication skills Entry level

Full Job Description Program:

HELP Works | 111 Sunken Garden Loop, Manhattan, NY 10035 What You’ll Do

HELP WORKS

is a program that provides training and job placement assistance for residents in our shelter programs. As Job Retention Specialist, you’ll provide post-placement support to newly-employed program participants. Activities will include site visits to employers, conducting on site counseling to participants to resolve work related issues and monitor progress, and development of a resource bank of support services.

Your responsibilities will include:

Maintaining contact with and counseling employed program participants for at least six months after placement. Conducting exit interviews with program graduates prior to their starting new employment, internships, or training programs to review work-related benefits and determine appropriate schedule for site visits and post placement follow up activities. Participating in employment readiness classes as requested by Program Coordinator. In conjunction with the program’s Job Developer, working with employers to prevent and alleviate work-related misunderstandings or problems. Coordinating the employment verification process including preparation and retrieval of employer letters and collection of employee pay stubs. Preparing and distributing participant off-to-work packages and providing budgeting information and instruction, with an emphasis on the impact of earned income on housing subsidy. Disseminating information and facilitating workshops on work-related benefits, including the Earned Income Tax Credit; income tax preparation; re-budgeting; and supportive services and workforce development options for the newly employed. Maintaining regular contact with Job Developers and other program staff regarding participant progress and/or problems on the job and assisting in the formulation and execution of appropriate interventions. You’re a great fit for this role if you have: Bachelor’s degree in social work or a related field OR equivalent experience and skills. Bilingual (Spanish/English) a plus. Minimum of one year experience in counseling and/or conducting workshops for unemployed economically disadvantaged adults. Excellent interpersonal, verbal, and written communication skills. Computer literacy, particularly with Microsoft Office applications. Ability to work some evenings required. Valid US driver’s license preferred. We Have

GREAT BENEFITS!

Health insurance through Cigna, including dental and vision with an option that covers entire family with minimal employee contribution. Generous Paid Time Off! 401k with Company contribution even if employee doesn’t contribute. And More! Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non profit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. EOE. A Drug-Free Workplace.