Instructor Position Available In Richmond, New York

As Instructor, you will maintain a classroom conducive to learning. This includes facilitating curriculum with successful participant engagement and learning, and modeling positive and professional behavior. Workforce1 is a service provided by the NYC Department of Small Business Services that prepares and connects qualified candidates to job opportunities in New York City. We make strong matches for both candidates and employers by using a unique combination of recruitment expertise, industry knowledge, and skill-building workshops to strengthen candidates employment prospects. Services are provided to individuals aged 18 and over in all five boroughs of New York City.

ResponsibilitiesSuccessful Elements:

Facilitate an introduction to services orientation, as well as a variety of job readiness workshops for resume creation and interview prep, while adhering to standardized provided curriculum and scripts for service deliveryFacilitate one-on-one and group workshops in both an in-person and virtual environment, utilizing platforms such as Teams, Zoom, and LanSchoolUtilize a variety of sourcing tools to promote awareness of services and drive traffic to the Center and workshops offered such as Indeed, Constant Contact, Eventbrite, etc.

When workshops are not in session, provide active support for other Center teams including career advisement, data entry, and front desk receptionMaintain timely completion of required data tracking tools for all activities and outcomes, and be able to present and speak on progress to goalConnect and work closely with the Community Partner Manager to strategically plan how to increase traffic to workshopsParticipate in required program and community meetings/events, which may require some local travelConnect and work closely with the Recruitment Services Manager to strategically plan how to use career development services to produce higher outcomes from the recruitment team referrals to employment opportunitiesCreate and maintain an environment that promotes opportunities for quality interaction and learningEstablish clear expectations and encourage client accountabilityUtilize various methods of instruction to encourage attention and interestMaintain awareness of differences in individual learning styles and strengths, and utilize various materials to respond to themDemonstrate positive interactions modeling respect and professionalism with clients, staff, and community representativesUse language reflective of commitment to diversity; demonstrate cultural competenceDemonstrate allegiance to policies, procedures, and expectations of

EDSIQualifications Required Experience:

Experience in facilitation, instruction, training, education, and/or career developmentExperience presenting to large groups and facilitating curriculumWorking knowledge of Microsoft Office Suite, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, etc.

Familiarity with technology navigation and virtual instructionWorking knowledge of event and client management systems, including Eventbrite, Indeed, Constant Contact, Zoom, etc.

Experience in a team-oriented environmentAbility to interact with a wide variety of individuals and demonstrate a positive professional attitude

Required Education:

Bachelors Degree in Business, Education, Training, Human Resources, Liberal Arts, or related area

Preferred Experience:

Bilingual English/SpanishExperience in the workforce development field