Business & Community Engagement Coordinator Position Available In Davidson, Tennessee

Business & Community Engagement Coordinator 3.8 3.8 out of 5 stars 2845 Elm Hill Pike, Nashville, TN 37214

Purpose and Functions:

The WIOA Business and Community Engagement Coordinator is responsible for leading business development and outreach efforts across the region to connect employers, community partners, and educational institutions with WIOA-funded workforce development services. This role builds strong relationships to promote workforce initiatives, secures training and job opportunities for participants, and supports Career Advisors with employer and partner engagement. The coordinator collaborates closely with Business Services Representatives and ensures alignment with local workforce strategies and performance outcomes.

General Responsibilities:

• Lead regional business engagement efforts to promote On-the-Job Training (OJT), Paid Work Experience (PWE), Apprenticeships, and other employer services.
• Collaborate with the AJC Business Services team to implement consistent workflows for employer engagement, job orders, and candidate referrals.
• Build and maintain relationships with employers, community organizations, educational institutions, chambers of commerce, and workforce partners.
• Represent the organization at job fairs, career expos, employer meetings, and other workforce development events.
• Coordinate and participate in industry sector roundtables and facilitate community partner presentations at American Job Centers (AJCs).
• Ensure program activities comply with WIOA guidelines and local policies; maintain accurate documentation and records.
• Conduct labor market analysis to identify employment trends and tailor training and placement services to workforce demands.
• Assist in developing OJT training plans that align with both employer needs and participant skill development.
• Act as a liaison between internal departments, Career Advisors, and partner agencies to ensure quality service delivery.
• Support eligibility, enrollment, and referral processes in coordination with Career Advisors.
• Assist Career Advisors in obtaining wage and employment verification from employers to support WIOA customer outcomes and performance reporting.
• Monitor outreach outcomes and contribute to performance reports and continuous improvement efforts.
• Facilitate job readiness workshops and provide hands-on assistance with resumes, applications, interview techniques, and career development.
• Build and maintain relationships with local employers to support job placements, internships, and work experience opportunities.
• Collaborate with American Job Center staff, workforce partners, training providers, and community agencies to coordinate comprehensive client services.
• Participate in Rapid Response activities in coordination with state and local partners to support businesses and affected workers during layoffs or closures.
• Ensure complete, accurate, and timely documentation of all services and interactions in electronic case management systems such as Jobs4TN.
• Provide referrals to community and social service agencies as needed to address barriers to employment.
• Maintain a customer service-oriented approach with all clients, partners, and colleagues.
• Meet all required performance goals and outcomes for assigned programs.
• Participate in cross-training and provide support across other programs and offices operated by Workforce Essentials, Inc. as needed.
• Perform additional duties as assigned to ensure the success of career services programs.
• Some travel may be required within the local workforce area.

Additional Responsibilities:

The above description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job.

Qualifications:

• Bachelor’s degree in business, education, human services, or related field preferred. High School Diploma required.
• Minimum of three years of experience in workforce development, business services, community outreach, or a related area is preferred.
• Familiarity with WIOA programs, employer engagement strategies, and community-based partnerships.
• Excellent communication, presentation, and customer service skills.
• Proficiency in Microsoft Office, virtual collaboration tools, and workforce data systems such as Jobs4TN.
• Must have reliable transportation, a valid, unrestricted driver’s license, a good driving record, and maintain vehicle insurance.

Position requires some travel; reimbursed at the state travel rate.

Knowledge, Skills, Abilities and Qualities:

• Self-motivated, results-oriented, and adaptable to changing priorities.
• Strong ability to build rapport with diverse stakeholders and represent the organization professionally.
• Capable of managing multiple initiatives and meeting deadlines in a performance-driven environment.
• Comfortable facilitating meetings, making presentations, and performing community outreach.
• Strong knowledge of local labor market trends, community resources, human service agencies, and training institutions and their programs. Strong research, analytical, and problem-solving skills.
• Excellent verbal and written communication skills with the ability to effectively engage with clients, employers, colleagues, and partners.
• Highly organized with strong attention to detail and the ability to manage multiple responsibilities and meet performance goals in a fast-paced, high-accountability environment.
• Ability to maintain confidentiality and demonstrate sound judgment when handling sensitive information.
• Ability to work independently with moderate supervision, as well as collaboratively in a team-oriented environment.

Position Type & Expected Hours of Work:

This is a salary, full time position based on a 37.5 hour work week. This position follows the work schedule of the American Job Center Hours. Unless otherwise stated, normal work hours of work are 8:00 – 4:30, Monday through Friday. This position may require the flexibility to modify work schedule if needed to meet the needs of customers and the American Job Center.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those to be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform essentials functions.

• Physical demands: while performing duties of job, employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear.

Employee must occasionally lift and/or move up to 5 – 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work environment: the noise level in the work environment is usually moderate.

Equal Opportunity Employer:

Workforce Essentials, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Workforce Essentials, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Disclaimer:

This document describes the position currently available. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.

Job Type:

Full-time Pay:

From $47,000.00 per year

Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

Monday to

Friday Education:

Bachelor’s (Preferred) Ability to

Commute:

Nashville, TN 37214 (Required)

Work Location:

In person