Director of Operatios: Non-Skilled Home Care Position Available In South Central Connecticut Planning Region, Connecticut

Director of Operatios:

Non-Skilled Home Care Home Health Specialty Services – 2.8 Hamden, CT Job Details Full-time $65,000 – $70,000 a year 19 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off 401(k) matching Opportunities for advancement Referral program Retirement plan Qualifications Director experience Supervision officer experience (1-2 years) Operations management Supervision officer experience (3-5 years) Healthcare Administration Microsoft Publisher Mid-level Manager 3 years Managerial problem solving Home care Child protective services Bachelor’s degree Attention to detail Conflict resolution QuickBooks Working as a supervision officer Office management Leadership Communication skills General management Home & community care

Full Job Description Job Title:

Director of Operations Location:

Hamden, CT 06514

Job Type:

Full-Time Industry:

Non-Skilled Home Care About the

Role:

We are seeking a highly organized and experienced Director of Operations to oversee daily operations in our non-skilled home care agency. This individual will play a critical role in ensuring compliance, efficiency, and high-quality service delivery. The ideal candidate is proactive, detail-oriented, and capable of managing multiple administrative and operational tasks while leading staff and ensuring compliance with state and federal requirements.

Key Responsibilities:

• Manage billing processes
• Oversee payroll tasks including bonus tracking
• Conduct 30/90-day and annual employee performance reviews
• Maintain monthly OIG Exclusion and DSS Administrative Action List reports
• Administer employee discipline procedures
• Track and manage patient authorizations
• Generate 60-day reports for compliance
• Oversee intake and patient tracking, ensuring up-to-date reporting on new intakes, hospital, and SNF lists
• Handle chart creation in WellSky and maintain physical charts
• Record EFTs and journal entries in QuickBooks
• Perform monthly statement balancing in QuickBooks
• Monitor patient frequency compliance
• Process VA document requests
• Manage monthly Sandata scheduling and ensure Sandata compliance/visit merging
• Serve as scheduling and on-call back-up
• Maintain active communication and relationships with referral sources and caseworkers regarding patient updates, authorization renewals, etc.
• Support HR functions and employee onboarding as needed
• Supervise AFL operations and ensure compliance with AFL 60-day reporting- in coordination with clinical staff
• Conduct weekly caregiver and hospital check-ins

Qualifications:

• Proven experience in operations management within home care, healthcare, or a related field
• 3 years or more in a Home Care management position
• Strong understanding of VA and DSS procedures and compliance
• Proficiency in QuickBooks, WellSky, and Sandata
• Exceptional organizational, communication, and interpersonal skills
• Ability to manage sensitive information and resolve conflicts effectively
• High level of accountability and attention to detail

Preferred Qualifications:

• Bachelor’s degree in Healthcare Administration, Business, or related field
• Prior leadership experience in a home care setting
• Knowledge of Connecticut home care regulations

Benefits:

• Competitive salary (DOE)
• Paid time off and holidays
• Health benefits package
• Supportive team environment
• Opportunity for professional growth and advancement

Job Type:

Full-time Pay:

$65,000.00 – $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Retirement plan

Schedule:

Day shift Monday to

Friday Education:

Bachelor’s (Preferred)

Experience:

Office management: 2 years (Preferred)

Location:

Hamden, CT 06514 (Preferred) Ability to

Commute:

Hamden, CT 06514 (Required) Ability to

Relocate:

Hamden, CT 06514: Relocate before starting work (Required)

Work Location:

In person