Operations Manager – Home Care Position Available In Broward, Florida

Operations Manager – Home Care FirstLight Home Care of South Fort Lauderdale Fort Lauderdale, FL Job Details Full-time $19 – $20 an hour 18 hours ago Qualifications Bilingual Spanish Management Medical office experience English Mid-level Administrative experience High school diploma or GED Home care Haitian Creole Organizational skills Patient interaction Home health Leadership 2 years Communication skills Home & community care Full Job Description Job Summary At FirstLight Home Care, you’ll have the opportunity to make a meaningful difference in someone’s life. Our professional caregivers provide safety, comfort, and companionship to seniors and adults in need of support. But we do more than prepare meals or assist with mobility—we build meaningful relationships based on trust and respect, enriching the lives of our clients by helping them have their best day, every day. As an Operations Manager with FirstLight, your role is crucial. You will be the first point of contact for our clients, delivering exceptional customer service and support. You will work closely with caregivers and clients to ensure high-quality services, supervise client care and caregivers, and maintain direct communication with clients and their families. Responsibilities Conduct care consultations with prospective clients and families Manage the client intake process Schedule shifts by matching caregiver qualifications and availability to clients’ needs Facilitate introductions between clients and caregivers Perform initial and ongoing in-home evaluations Oversee the hiring process for caregivers and manage orientation/onboarding Provide support, coaching, and ongoing training for caregiver Job Requirements High school diploma or GED required; plus two (2) years of related experience in health care/home health care, or an equivalent combination of education and experience Experience with WellSky, Zoho, or similar

EMR / CRM

platforms is an advantage Candidates must have experience in management, administrative tasks, and people management Strong leadership and interpersonal skills Excellent verbal and written communication skills to interact effectively with clients and staff Proven problem-solving skills with a proactive mindset Positive, upbeat attitude with a passion for helping others Previous experience in a Home Care setting, medical, dental office or providing administrative support in a healthcare environment, is preferred Strong organizational skills with attention to detail, able to manage multiple tasks simultaneously Bilingual proficiency in English and Spanish is highly desirable; fluency in Haitian Creole is an added advantage Join our team as an Operations Manager, where your contributions will have a meaningful impact on the experiences of both our clients and caregivers!

Job Type:

Full-time Pay:

$19.00 – $20.00 per hour

Schedule:

Monday to

Friday Work Location:

In person