Home Care Office Coordinator Position Available In Forsyth, North Carolina

Home Care Office Coordinator Touched by Angels Home Healthcare – 4.4

Winston-Salem, NC Job Details Estimated:

$34.4K – $43.6K a year 10 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Customer service Writing skills Microsoft Office High school diploma or GED Home care Computer skills Communication skills Home & community care Entry level

Full Job Description Home Care Office Coordinator Location:

Winston-Salem, NC, 27104 Job Summary The Home Care Office Coordinator is responsible for managing the day-to-day operations of the home care office. This includes performing various administrative tasks, in-home aide recruiting and scheduling, coordinating with caregivers, managing client files, and ensuring compliance with all state and federal regulations. This is a highly interactive position that requires high level of professionalism, capability to drive performance within a group, great computer skills and exceptional communication skills. Touched by Angels, a Personal Home Care company, is a rapidly growing full-service Home Care Agency. We are looking for an energetic and dedicated team member who is willing to learn new skills and improve overall business processes. Key Responsibilities Maintain excellent relationships with clients, staff and providers Assist with coordinating the daily operations of the home care agency Maintain client and employee schedules Coordinate with caregivers to ensure they have the necessary information and supplies for each assignment Manage client files and ensure they are up-to-date and accurate Ensure compliance with all state and federal regulations Answer phone calls and respond to emails from clients, caregivers, insurance companies, case managers and prospects Assist with billing and invoicing as needed Ability to maintain confidentiality and exercise discretion Flexible and approachable personality style to work with diverse client and employee population Ability to effectively communicate, verbally and in writing, information to employees and supervisors Excellent problem solving/judgement skills and high level of attention to detail Be able to organize, prioritize and coordinate multiple work activities and meet critical deadlines Maybe asked to participate in on-call rotation after-hours, weekend, holiday Perform other duties as assigned Qualifications High school diploma or equivalent Prior experience in a healthcare or home care administration setting Strong customer service orientation Excellent organizational and communication skills Ability to work independently and as part of a team Proficiency in Microsoft Office and other computer programs Knowledge of state and federal regulations related to home care Benefits 401(k) with Employer Match Dental/Medical/Vision/Life Paid Time Off/Paid Holidays Physical Demands The Home Care Office Coordinator may be required to sit or stand for extended periods of time and may need to lift up to 25 pounds. Working Conditions The Home Care Office Coordinator will work in an office environment and may be required to work evenings and weekends as needed.