Bilingual-Chinese Care Coordinator Home Care Agency Position Available In Kings, New York

Bilingual-Chinese Care Coordinator Home Care Agency Fidelity Home Care, Inc. Brooklyn, NY Job Details Full-time $23 – $28 an hour 4 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Qualifications Bilingual Customer service English High school diploma or GED Home care Bachelor’s degree EMR systems Chinese Care coordination Associate’s degree Home & community care Entry level Under 1 year

Full Job Description Job Title:

Care Coordinator Location:

Brooklyn, NY, 11219 (in person)

Hours:

Mon-Fri 9am-5:30pm

Employment Type:

Full-Time, Competitive pay, bonus program

Company Overview:

At Fidelity Home Care, we are committed to providing compassionate, high-quality home care services across New York City. We are seeking a proactive and organized Care Coordinator to thrive in our fast-paced, team-oriented environment and help us ensure that every client receives timely, dependable care.

Job Summary:

As a Home Care Coordinator, you will be the critical link between clients, caregivers, and the administrative team. You will manage day-to-day operations such as scheduling, client communication, and compliance support. This role is ideal for someone who can multitask efficiently and problem-solve under pressure.

Key Responsibilities:

Coordinate daily caregiver schedules and assignments quickly and accurately Respond to urgent staffing needs and callouts in real-time Maintain open and clear communication with clients, caregivers, and staff Document client and caregiver information in scheduling software (e.g., HHAeXchange) Ensure ongoing compliance with NYS Department of Health regulations Work closely with the clinical team to match caregivers based on client needs Support recruitment and onboarding of caregivers

Qualifications:

High school diploma required (Associate’s or Bachelor’s preferred) Minimum 6 months to 1 year of experience in home care Ability to work in a fast-paced, high-volume environment Excellent organizational and multitasking abilities Knowledge of home care compliance and documentation standards Strong interpersonal and customer service skills Bilingual is must (English/Chinese), Fuzhounese dialect preferred

Compensation and Benefits:

Competitive hourly/salary rate (based on experience) Bonus program based on performance Health, dental, and vision insurance Paid time off, sick leave and holidays Friendly, mission-driven work culture

Job Type:

Full-time Pay:

$23.00 – $28.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Parental leave

Schedule:

8 hour shift Monday to

Friday Overtime Work Location:

In person