Director of Enrollment Home Care Position Available In Kings, New York

Director of Enrollment Home Care Luna Consultingg Brooklyn, NY 11204 Director of Intake Job description The Director of Intake is responsible for overseeing the day to day operations of the Intake department and maintaining relationships with the business development representatives from the Managed Long Term Care (MLTC) agencies that Signature Care is contracted to service The Director of Intake and Enrollment is also required to ensure that detailed logs are maintained to track all referrals; declined cases; accepted cases and discharged cases.

Job Description:

The Director of Intake is responsible for scheduling quarterly meetings with the representatives from the MLTC’s for thorough reviews of contractual relations. The Director of Intake and Enrollment will ensure all documentation that is received from insurance providers so that the cases can be started on time

Duties and Responsibilities:

Ensure a seamless, complete and effective enrollment process for all prospective clients into our MLTC program Initial point-of-contact for calls from prospective clients, caregivers, contracts or pending enrollees for the MLTC program Provides market feedback to the company’s leadership regarding competitive offerings, prospect needs and generates product development ideas. Confirming Medicaid eligibility in E-paces Establishes, grows and retains strong customer relationships. Provide a New SOC enrollment spreadsheet for the MLTC patients for the following month, on a monthly basis Ensures all referrals are being processed and followed up, while ascertaining that customer service and referral sources are satisfied Ensure that all CHHA referrals offered through the HHAX system are addressed in a timely manner

Qualifications:

1. Two (2) to three (3) years of experience in an Intake position, preferably in a home care organization OR an equivalent and demonstrates a strong knowledge of Regulations.

• Ability to interact seamlessly with the Director of Business Development and the marketing team.
• Excellent communication skills, proven track record of successful managing staff.
• Ability to speak effectively before groups or customers or employees of the agency.
• Be thoroughly knowledgeable of the process of converting a referral into a Start of Care record of increasing revenue through generation of leads/referrals.
• Ability to read, analyze and interpret general business correspondence. Ability to effectively present information and respond to questions from groups of managers, patients, customers and the general public.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Job Type:

Full-time Salary:

$80,000.00

• $120,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

Monday to Friday No weekends

Work Location:

In person

Job Type:

Full-time Pay:

$80,000.00

• $120,000.

00 per year

Benefits:

401(k) matching Health insurance Paid time off

Schedule:

8 hour shift Monday to Friday No weekends

Work Location:

In person