Client Care Coordinator Home Care Agency Position Available In Philadelphia, Pennsylvania

Client Care Coordinator Home Care Agency Chosen Family Home Care – 5.0 Philadelphia, PA Job Details Full-time $42,000 – $48,000 a year 15 hours ago Benefits Paid training Paid holidays 401(k) 3% Match Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Opportunities for advancement Retirement plan Prescription drug insurance Qualifications Bilingual Administrative experience Home care Human resources 1 year Phone etiquette Associate’s degree Care plans Home & community care Entry level Time management

Full Job Description Overview Position Summary Location:

Spring Garden, Philadelphia (office-based)

Caseload:

Average of ~100 clients (lower than most large agencies)

Schedule:

Monday-Friday, 8:30 AM-5:00 PM O n-

Call:

Shared rotating schedule (light phone-based support)

Salary:

$42,000-$48,000 per year

Mission:

Culturally competent, professional, and inclusive home care for a diverse community About the Role Are you ready to grow your career in a supportive, mission-driven environment? Chosen Family Home Care is seeking a compassionate and organized Client Care Coordinator to oversee client services and caregiver placements. Unlike large home care agencies in Philadelphia, our average caseload is around 100 clients , allowing for personalized, high-quality coordination—and a healthier work-life balance. This position is perfect for professionals with experience in service coordination, human resources, or home care intake , who want to make a daily impact without being overwhelmed. Why Work With Us At Chosen Family Home Care, we’re proud to serve a broad and diverse community of seniors and individuals with disabilities across Philadelphia and surrounding areas. We place a strong emphasis on cultural competence, inclusion, and equity —ensuring that every client is treated with dignity and understanding. Our team is professional, close-knit, and values-driven. We support one another, share wins, and work collaboratively to deliver care that feels personal and impactful. Key Responsibilities Conduct new client assessments and create individualized care plans Manage an assigned caseload of ~100 clients and oversee caregiver scheduling Ensure compliance with authorizations and EVV (Electronic Visit Verification) Communicate service plans, caregiver information, and start dates to clients Brief caregivers on client diagnoses, preferences, and expectations Maintain and update client records, schedules, and care plans regularly Track caregiver skills for optimal client matching Collaborate with the internal office team on scheduling and HR matters Maintain accurate, timely data entry and uphold confidentiality Participate in a rotating on-call schedule for after-hours support (phone-based, minimal volume) Complete other duties as assigned by management Qualifications Associate’s degree or higher preferred Minimum 1 year of office or administrative experience in home care Excellent phone etiquette and problem-solving skills Strong multitasking and time management abilities Team-first, professional attitude Availability for participation in rotating on-call duties

Compensation & Benefits Salary :

$42,000-$48,000 per year (commensurate with experience) 8 Paid Holidays per

Year Vacation Policy :

Paid time off that grows quickly with tenure

Health Insurance :

Significant company contribution toward premiums 401(k) with 3% Company Match Paid Training Opportunities for professional growth Performance-Based Bonuses Our Commitment to Diversity We believe great care starts with a team that reflects the communities we serve. Chosen Family Home Care welcomes candidates from all backgrounds and is committed to creating an environment rooted in cultural competence, respect, and belonging . We strongly encourage individuals who identify as people of color, immigrants, bilingual speakers, and members of underrepresented communities to apply. Apply Today If you’re looking for a meaningful, balanced career where your work matters—and you’re supported every step of the way— apply now and join Chosen Family Home Care in redefining what client care can be.

Job Type:

Full-time Pay:

$42,000.00 – $48,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Opportunities for advancement Paid time off Paid training Prescription drug insurance Professional development assistance Retirement plan Vision insurance

Schedule:

8 hour shift Monday to Friday On call

Work Location:

In person