Case Manager Position Available In Northwest Hills Planning Region, Connecticut

Case Manager Georgina Home Care LLC Torrington, CT 06790

Benefits:

401(k) Bonus based on performance Company parties Opportunity for advancement Paid time off Parental leave Training & development Wellness resources Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary We are seeking a Home Care Case Manager As a Case Manager, you will play a crucial role in ensuring the highest level of care and service to our clients. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills. Responsibilities Maintaining a fully staffed caseload at all times Meeting all client needs and ensuring caregivers are appropriately matched and trained Updating your supervisor on client birthdays within your caseload so a gift can be arranged Ensuring client compliance with care plans, care assessments, and all necessary reports Conducting 24-hour check-in calls following the start of service Conducting a 10-day courtesy call with case managers after service initiation Completing 30, 60, and 90-day reports for your clients Performing bi-monthly home visits for quality assurance Leading the initial intake process for new clients assigned to you Ensuring care plans are updated annually for each client Qualifications High school diploma or GED Previous experience as a Home Care Case Manager or in a similar position is preferred Highly organized with attention to detail Comfortable with Microsoft Office and other computer programs Ability to multitask and prioritize projects Excellent customer service and interpersonal skills