Case Manager I – Marks Walk/ICL New Haven Position Available In South Central Connecticut Planning Region, Connecticut

• Job Title:

• Case Manager I
• $20.40

• Scope of Service:

• Provides a comprehensive array of support focused on skill building and case management activities supporting clients to achieve a meaningful level of independence and well-being.

Completes screenings and assessments with clients to support in the development of person-centered care plans to support individual growth. Provides services in a team approach which include but are not limited to rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitates psycho-education groups, socialization and community integration. Collectively engages in day-to-day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned.

• Case Manager I works in a 1-1 high acuity setting.

• ESSENTIAL JOB FUNCTIONS

• Client Care:

• Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries
• Enhances a client’s daily living skills by assessing and providing various modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance) with daily living
• Develops, implements, and monitors person-centered plans with the client in all aspects of care, up to and including the intake and discharge processes
• Coordinates and assists clients with case management needs: Referrals, obtaining and maintaining entitlements, money management, accessing treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc
• Assists the client in identifying potential barriers to achieving their aspirations and goals and links the client to appropriate services to address these obstacles
• Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities
• Supports clients to learn local transportation while providing transportation to meet client needs
• Staff may be required to transport clients in personal vehicles in community-based settings and shared-living programs
• Conducts regular apartment/room inspections and assists the clients in maintaining the cleanliness of their living spaces which may require hands-on assistance
• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary
• Facilitates/co-facilitates psycho-educational groups as indicated
• Completes service entry documentation in accordance with contract and agency requirements
• As applicable, administers breathalyzer tests and urinalysis samples
• Conducts rounds within program, as indicated
• Attends and participates in staff and All-Treater’s meetings, rounds, and supervision.

• Environmental Responsibilities:

• Maintains a clean, well-organized work environment
• Ensures all program egresses and walkways are clear to support workplace safety
• Notifies supervisor of maintenance and/or safety issues and generates work orders as needed
• Conducts and participates in fire and emergency evacuation drills, and reviews the emergency preparedness plan as outlined in agency policy
• Participates in Food Bank activities as assigned
• Completes other designated environmental tasks as assigned.

• Quality Assurance:

• Adheres to policies and practices as outlined in staff handbook and program operations manual
• Consistently works in a respectful, constructive, and cooperative manner
• Upholds all Health Insurance Portability and Accountability Act (HIPAA) regulations and secures all necessary releases of information for outside communication
• Models culturally competent behavior interacting with clients, providers, family, and fe low staff
• Maintains accurate electronic records and case files as assigned and in accordance with programming, contractual, licensing, and accreditation requirements
• Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities
• Participates in agency committee work when available or as permitted
• Completes all trainings as required per program contract and agency policy
• Attends agency sponsored in-services, outside trainings, conferences and meetings to facilitate continued professional growth and ensure the quality of case management practices.

• Qualifications:

• Bachelor’s degree required with a minimum of one (1) year experience. High school diploma considered with three (2) years’ experience, including one (1) year working with Continuum
• Prior experience working with people with persistent chronic mental illness and/or addiction
• Valid driver’s license required. Reliable vehicle required in community-based settings and shared-living programs. Employee must maintain the minimum required CT State automobile liability insurance on personal vehicle
• CPR/First Aid certification offered as part of orientation. Employee responsible to maintain ongoing certification
• Proficient reading, writing, and oral skills required, including computer proficiency and familiarity with electronic record keeping
• Knowledge of the community support system and resources preferred.
• Case Manager I $20.40
• Mark’s Walk/ ICL New Haven
• New Haven, CT
• FT 40 Hours Monday
• Friday 7AM
• 3PM