Housing Case Worker Position Available In Hillsborough, Florida

Housing Case Worker 2.3 2.3 out of 5 stars 2021 East Busch Boulevard, Tampa, FL 33612 Company Overview Catholic Charities DOSP is a non-profit organization dedicated to providing a wide range of social services to residents across Citrus, Hernando, Hillsborough, Pasco, and Pinellas counties. Established in 1968, we are committed to promoting self-sufficiency and social justice while serving individuals and families with compassion and dignity. Summary The Housing Case Worker for the Transitional Housing Program plays a key role in supporting youth ages 18-24 who are experiencing homelessness. This role requires an energetic and engaging professional who fosters a welcoming, trauma-informed, and supportive environment. The Case Worker collaborates with the housing team and community partners and provides weekly one-on-one case management to assist youth in setting and achieving goals related to education, employment, life skills, health, and self-sufficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Build positive, trust-based relationships with youth clients using a trauma-informed, anti-oppressive approach. Develop individualized case plans aligned with residents’ personal goals in areas such as education, employment, life skills, health, and wellness. Provide consistent, intensive case management through weekly one-on-one sessions and ongoing support. Maintain regular communication with the housing team through thorough case documentation, verbal updates, and weekly staff meetings. Support residents in developing financial literacy, including budgeting and personal finance management. Assist youth in identifying and securing safe, stable, and affordable permanent housing prior to program exit. Participate in comprehensive discharge planning, including aftercare follow-up and continued advocacy as appropriate. Share in a rotating 24/7 on-call schedule with other team members to respond to crises and emergencies, with an expectation to arrive onsite within one hour if necessary. Maintain accurate and timely case notes, intake and discharge summaries, consent forms, and related documentation in accordance with agency and funder standards. Monitor and evaluate resident progress toward goals, adjusting plans as necessary to support continued development. Advocate for client access to necessary resources, services, and benefits to promote independence and well-being. Make appropriate referrals to external agencies and community-based services, including healthcare, education, employment, and life skills development programs. Participate in agency and community meetings, professional development trainings, and team collaborations. Represent the program positively in public forums, outreach activities, and partner agency meetings. Contribute to team productivity goals and uphold program expectations through independent judgment and consistent follow-through. Perform other related duties as assigned by the Assistant Director.

OTHER RESPONSIBILITIES

Complies with all applicable training requirements. Complies with all company safety, personnel and operational policies and procedures. Complies with work schedule to ensure effective operations of Agency programs. Contributes positively as a member of a productive and cooperative team. Participates in Agency Performance Quality Improvement (/PQI) program. Performs other duties as necessary to fulfill Catholic Charities Diocese of St Petersburg, Inc Mission.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Able to speak, write and understand English. Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups. Flexible work schedule including evenings, nights, weekends, and holidays. Ability to set appropriate limits, work under deadlines and multi-task. Ability to organize, prioritize, self-motivate, and deliver results. Excellent communication and listening skills. Possess strong work ethics. Successfully pass a FDLE Level II background screening. Valid Florida driver’s license, ability to drive van or bus and have reliable transportation. Mission driven attitude supplemented with integrity and passion. Adherence to the highest ethical standards, personally and professionally. A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance. Evidence of deep alignment with Catholic Charities Diocese of St Petersburg, Inc Mission, and Values. Will make a Commitment to Serve all people with Respect, Compassion, and Cooperation in the spirit of a unifying God.

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

Compassionate, nonjudgmental, and responsive to the diverse needs of youth and young adults. Strong understanding of trauma-informed care practices with experience supporting marginalized populations, including LGBTQ+ and BIPOC youth. Skilled in managing multiple caseloads, maintaining accurate documentation, and meeting deadlines efficiently. Thrives in fast-paced, ever-changing environments; responds to crises with professionalism and calm. Commitment to empower others to solve their own problems. Ability to establish a respectful relationship with persons served to help them, gain skills and confidence. Ability to work collaboratively with other personnel and/or service providers or professionals. Capacity to maintain a helping role and to intervene appropriately to meet service goals. Ability to set appropriate limits. Knowledge of local community resources Cultural competence and sensitivity Ability to work in high-stress, fast-paced environments. Flexibility to work non-traditional hours, including evenings, weekends, and during emergency activations.

EDUCATION AND EXPERIENCE

Bachelor’s degree in social work, psychology, or a related field. Equivalent experience in disaster relief or case management may be considered. Strong leadership and networking skills 1-2 years of case management experience, ideally in disaster relief, emergency services, or social services. Thorough knowledge of community services and target populations. (Optional) Certifications in trauma-informed care, or related areas are a plus. If you are passionate about making a difference in the lives of those in need, we invite you to apply for the Case Worker position at Catholic Charities DOSP. Join us in our mission to serve with compassion and help build stronger communities! Catholic Charities, Diocese of St. Petersburg is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other legally protected status. Catholic Charities is a drug-free workplace and utilizes E-Verify to confirm the identity and employment eligibility of all new hires.

Job Type:

Full-time Pay:

$24.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Monday to Friday Application Question(s): Can you be on call after hours?

Education:

Bachelor’s (Preferred)

Experience:

Case management: 2 years (Required) Fair Housing regulations: 1 year (Required)

Location:

Tampa, FL 33612 (Required)

Work Location:

In person