Housing Case Manager Position Available In Orange, Florida

Housing Case Manager Hope and Help Center of Central Florida Inc Winter Park, FL Job Details Full-time Estimated:

$36.2K – $40.9K a year 1 hour ago Qualifications Microsoft Excel Writing skills Mid-level High school diploma or GED Driver’s License Bachelor’s degree Computer skills 1 year Associate’s degree Full Job Description SUMMARY The HOPWA Case Manager provides case management services to individuals and families living with HIV/AIDS, assists participants in securing permanent housing, and provides referrals for supportive services to community partners, all aiming to maximize self-sufficiency and housing stability. In addition, the HOPWA Case Manager supports building life skills and attaining short- and long-term housing goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Provides housing case management services for assigned clients, including assessment, planning, linking, monitoring, advocacy, and procedures to achieve successful outcomes. Provides housing case management to clients with housing insecurities or eligible housing emergencies. Conducts comprehensive client assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate and develop appropriate case plans. Develop support systems to meet client needs by identifying and coordinating various available services necessary to maintain independent living selfsufficiency and family stabilization when possible. Conducts housing crisis intervention with the unhoused or clients with housing emergencies as HUD guidelines require. Monitors and verifies services provided to each client monthly, determining the quality and effectiveness of services offered. Assess, orient, and facilitate the entry of clients to the HOPWA (Housing Opportunity for People With AIDS) program. Sustains and manages a caseload consistent with the program’s annual contractual obligation by applicable quality criteria. Completes preliminary assessment process for persons seeking services from the agency to collect demographic information and pertinent medical history. Initiates review of prospective client eligibility and continues review for all active clients. Completes and makes referrals for assessments and evaluation processes based on client needs and treatment objectives. Respond to information requests from other specified partner agencies. Visits agencies, organizations, and individuals to promote housing programs as required. Monitors client participation in planned services. Initiates revisions to the plan of care and closes or transfers cases. Obtains authorization for payments from the supervisor and submits all requests for processing according to established time frames. Attends all regularly scheduled staff and case management meetings. Participates in agencywide events that may involve weekends. Performs other workrelated duties and special projects as assigned.

Performance Improvement:

Initiates efforts to improve job, program, or agency performance and quality of services. As appropriate, participates in agency performance improvement initiatives or activities (e.g., work teams, committees, etc.).

Initiative/Acceptance of Responsibility:

Demonstrates selfmotivation and selfreliance. Performs tasks willingly and carries out assigned duties. Performs additional responsibilities as needed/required.

Attitude/Customer Relations:

Maintains a friendly, productive work atmosphere with coworkers. Demonstrates positive customer relations skills and shows respect and courtesy for clients, patients, coworkers, other team members, volunteers, and the public.

Attendance:

Adheres to assigned work hours, use and scheduling of leave, and punctuality.

Training and Education:

Maintains compliance with required training by established time frames. Seeks opportunities to increase knowledge and competencies that benefit the position, program, or agency.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE AND SKILL OF

Florida Department of Health 500 and 501 HIV/AIDS certification. Modern office practices, procedures, and equipment. HIPAA laws and confidentiality requirements. Excel, Word, and basic computer operations. HIV transmission, prevention, and disease process.

HIV/AIDS

prevention strategies. Substance Abuse, HIV/AIDS, TB, and Hepatitis as they relate to prevention and medical adherence among special populations.

ABILITY TO

Communicate effectively both orally and in writing with a diverse population varying in age, physical/mental health, lifestyles, and cultural/ethnic backgrounds. Meet time schedules and deadlines and plan and organize work. Work confidently with discretion and independently with little direction. Work cooperatively with others using tact, patience, and courtesy. Maintain current knowledge of technological advances in the field. Work with confidential data with discretion. Be sensitive to issues involved in working in a multicultural, communitybased organization. Work with and serve clients effectively from diverse backgrounds (multiracial, cultural, and economic backgrounds). Provide program participants with positive feedback, empathy, encouragement, and guidance. Display productive leadership behavior and encourage a learning environment for staff and participants. Communicate effectively with staff, program participants, service providers, and community members. Recognize and adhere to professional boundaries. Inspire and motivate participants to positive outcomes through positive role modeling. Establish and maintain effective working relationships with the business community. EDUCATION and

EXPERIENCE

Bachelor’s degree from an accredited college or university or an associate degree and one (1) year of HIV or health education experience or a high school diploma or equivalent and two (2) years of HIV or health education experience. CERTIFICATES, LICENSES, and

REGISTRATIONS

Florida Department of Health 500 and 501 HIV/AIDS certification HUD Certifications Valid Florida driver’s license About Hope and Help Center of Central Florida Inc Welcome to Hope & Help, a non-profit health organization and medical clinic committed to reducing the alarming rates of HIV and STI transmissions in Florida. Our mission is to provide comprehensive health education, prevention, testing, and treatment. We offer free, rapid testing for HIV, Syphilis, and Hepatitis C at various locations to ensure accessibility. The Medical Clinic provides STI testing and treatment options in Orlando, with patient assistance programs ensuring inclusivity. We understand the interconnected nature of health and offer services such as housing assistance, transgender healthcare, and hormone replacement therapy. Six support groups are also available to provide emotional support. Visit us for a warm and welcoming environment where we stand as the beacon of healthcare you need for testing and treatment. Together, let’s end the HIV and STI epidemic in Florida.