Personal Injury Case Coordinator Position Available In [Unknown county], Florida

Personal Injury Case Coordinator Torticity – 2.5 Florida Job Details Full-time $45,000 – $65,000 a year 2 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Qualifications HIPAA Microsoft Office Personal injury law 1 year Entry level Full Job Description About Torticity Founded five years ago and headquartered in Boca Raton, FL, Torticity is revolutionizing the legal sector with groundbreaking technology and unmatched operational support. What began in mass tort case services has evolved into a full-scale transformation of personal injury law, reshaping how firms operate. Our proprietary tech boosts efficiency and sets new industry standards. Today, we offer comprehensive, end-to-end solutions that help law firms navigate complex litigation effortlessly. As pioneers in “Lit-Tech,” we blend innovation with justice, turning challenges into opportunities. Torticity isn’t just changing the game; we’re building the future of legal excellence. Join us and be part of something extraordinary Remote opportunities available nationwide. Employees within a 40-mile radius of our Boca Raton HQ enjoy in-person collaboration and enhanced compensation.

Hybrid work model:

Mondays, Tuesdays, and Thursdays in-office. Learn more about us and our leadership team: torticity.com/company We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. About the Role The Personal Injury Case Coordinator (CC) is responsible for fielding incoming calls and messages on personal injury claims to take basic inquiries, answering questions that incoming callers may have or escalating the matter to a case manager, managing the opening of incoming leads in our system and inputting as much relevant data as possible for the Case Managers. The ideal person for this role would have experience in a fast-paced environment working in an administrative or reception-type role, and/or handling clerical and administrative tasks, speaking with insurance companies and helping prepare the lead for the Case Managers to be successful on behalf of the claimants at high volume. You’re Excited About This Opportunity Because You Will… Gather police reports, review liability, and communicate with Case Managers effectively Set up insurance claims Send out Letters of Representation Disburse incoming claimant documents and information to handling Case Managers Answer incoming / inbound phone calls Maintain communication with the claimants, including emails, text messages and phone calls Update case status and sub-statuses, based on the collected information from the claimants Document classification and notation Support Case Managers with ad-hoc requests to facilitate case progression Data-entry and maintaining database, ensuring accuracy and compliance of information. We’re Excited About You Because You Have.. At least one year in a personal injury-adjacent position in a law firm or bodily injury claims adjusting role Familiarity with insurance claims, reviewing police reports and disputing liability Comfortable speaking on the phone for long periods of time Ability to maintain a confidential, HIPAA-compliant environment Proficiency with Microsoft Office tools and willingness to learn new and changing web-based programs Ability to work independently and in a team environment, working diligently with a strong sense of urgency Demonstrates a high level of professionalism with confidential and sensitive information Acute attention to detail Why You’ll Love Working at Torticity… We are a group of bright, kind professionals who are motivated by challenges and value integrity, innovation, and trust We cultivate a diverse and inclusive community, where all voices are heard and valued We leverage our strengths in legal technology to drive innovation and disrupt the industry We win as a team, commit to our work, and celebrate success together We boldly create the future while keeping equity and client impact at the center of all that we do We offer comprehensive compensation packages and inclusive health and wellness benefits Compensation and Benefits This role will receive competitive salary, benefits, and variable compensation. The salary for U.S.-based employees in this role will be within the range listed below. Compensation is determined by various factors, including experience, location, and performance. This position is also eligible for variable compensation based on individual and company performance.

Salary Range:

$45,000 to $65,000 USD annually

Perks and Benefits:

At Torticity we recognize that our employees are not just professionals; they are individuals with unique lives, families, and challenges. This understanding drives our commitment to providing a comprehensive benefits package designed with your well-being at the forefront. At Torticity, we are dedicated to helping you be the best version of yourself. Unparalleled Experience 1:1 Coaching and Stretch Assignments early in your career to accelerate growth Robust Learning & Development offerings to support your continuous growth A talented Peer Network for seasoned talent, providing access to a diverse and expert community Work with cutting-edge technology alongside pioneers in the legal tech industry Start-up, enterprising culture where you collaborate directly with senior leaders and C-suite executives Hyper-growth career opportunities with clear paths to advancement Wellness, Family Planning, and Support Access to free therapy sessions and emotional/work-life counseling Complimentary Calm subscription to support mental well-being Medical, dental, vision, and health insurance coverage Life insurance and short/long-term disability insurance Flexible Spending Accounts Comprehensive support for every unique path to parenthood 401k plan Employee Assistance Program Remote/Hybrid Schedule + Generous Paid Time Off (PTO) Enjoy a hybrid work schedule, blending on-site collaboration and work-from-home days for staff within a 40-mile radius HQ-based employees are generally positioned at the higher end of the market range for their relevant role For employees outside of the radius, this is a fully remote role. Holiday Pay, including 11 paid holidays Flexible PTO and Discretionary Time Off for balance and personal needs Purpose-Driven Careers A career at Torticity is purpose-driven, where your work directly contributes to advancing justice and bringing voices to the forefront. By leveraging innovative technology, we help ensure fair outcomes for claimants and empower legal teams to fight for what’s right. Join us in transforming the litigation landscape and be part of a team dedicated to making a real, lasting impact in the pursuit of justice and equity.

Apply via our careers site:

Torticity Careers at www.torticity.com/careers