Law Firm Case Manager Position Available In Bibb, Georgia
Tallo's Job Summary: The Mike Hostilo Law Firm is hiring a Case Manager for their Augusta/Macon office. Responsibilities include client communication, documentation, case management, and coordination with the legal team. Requirements include a high school diploma, customer-centric experience, proficiency in Microsoft Office, and strong communication skills. This full-time position offers competitive salary and benefits.
Job Description
Job Description:
Description:
Job Description:
Case Manager Augusta/Macon OfficeAboutUs The Mike Hostilo Law Firm, a prominent personal injury law firmwith locations across the Southeast, is seeking a dedicated CaseManager to join our team in Macon or Augusta. We pride ourselves onbuilding trust and delivering exceptional care to every client. Weexpect our team to embody our core values of Respect, Trust,Quality, Integrity, and Productivity, ensuring our clients receivethe best possible outcomes.
Position Overview As a Case Manager, you will serve as the main point of contact forassigned clients, overseeing the administrative aspects of theircase journey. You’ll work closely with the legal team to collect,organize, and manage case details, facilitating communication andsupporting the settlement process. This role requires aclient-focused approach, strong attention to detail, and acollaborative spirit to drive efficient caseprogression.
ResponsibilitiesClient Care & Communication Conduct weekly follow-up calls with clients, providingproactive updates on case status. Respond to incoming client calls, address questions, andcollaborate with the legal team to resolve any concerns (non-legaladvice only).Case Documentation Coordinate with clients to gather necessary bills, records, anddocuments related to their case. Prepare documentation for settlement negotiations and draftdemand letters for attorney review. Generate and send essential correspondence, including requestsfor bills and records, MedPay letters, and Subrogation letters.
CaseManagement & Coordination Manage assigned caseload efficiently through effective timemanagement and organizational strategies. Facilitate communication between medical providers, adjusters,and relevant third parties to gather necessary caseinformation. Collaborate with attorneys to strategize on potential conflictsor concerns in client cases. Support the legal team and contribute to firm-wide efforts inclient service.
Requirements High School diploma or equivalent required; Associate’s degreepreferred. Minimum of two years’ experience in a customer-centric role,preferably within a legal environment. Strong proficiency in Microsoft Office; familiarity with CaseManagement software (e.g., FileVine) is advantageous. Knowledge of basic medical terminology and experience with autoinsurance claims is beneficial. Detail-oriented, with an emphasis on documentationaccuracy. Excellent verbal and written communication skills. High standards of integrity and confidentiality. Demonstrates commitment to quality and accountability in alltasks.
Compensation & Benefits Competitive salary and benefits package Health, dental, and vision insurance 401(k) retirement plan Paid time off and flexible scheduling Full-time, hourly positionPhysical Requirements This position primarily involves desk-based work, includingcomputer and phone usage. Some occasional lifting of officesupplies (up to 25 pounds) may be required. Reasonableaccommodations will be made for individuals withdisabilities.
Requirements:
PI5e145f5af61c-31181-37341437Required Preferred Job Industries Other
