Housing Support Navigator Position Available In DeKalb, Georgia

Housing Support Navigator Open Doors

• 4.3 Atlanta, GA Job Details Full-time $50,000
• $65,000 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Microsoft Word Microsoft Excel Microsoft Outlook LIHTC Marketing Public speaking Mid-level Microsoft Office Bachelor’s degree Case management Section 8 Communications Full Job Description Open Doors Job Description Job Title/ Program Housing Support Navigator/ Open Doors Atlanta Role Mission The Housing Support Navigator acts as the primary point of engagement for individuals and families who are not currently connected to case management or housing location services.

This position focuses on providing targeted assistance before and after a client secures housing—particularly during the crucial first year of tenancy. In partnership with the Housing Support Coordinator, the Navigator will assess needs and determine when and how additional support should be activated. Role Scope The HSN delivers time-limited, stability-focused services to households experiencing homelessness or at risk of housing instability who are not receiving sustained support. The Navigator plays an essential role in bridging service gaps by offering proactive guidance during both the housing search and tenancy phases. By addressing barriers early and supporting tenants post-placement, the Navigator helps lay the groundwork for lasting housing success. Critical Role Outcomes Serve as the primary point of contact for clients with limited or no case management services. Conduct comprehensive assessments to evaluate housing stability and self-sufficiency. Develop and monitor individualized housing support plans, identifying goals, needs, interventions, and resources. Provide consistent follow-up (weekly, bi-weekly, or monthly) based on client needs. Manage a caseload of referrals from intake to resolution, including thorough documentation. Enter case notes and progress into tracking databases in real time (concurrent documentation). Collaborate with landlords, property managers, and housing navigators to support successful tenancy. Participate in meetings, training, and community events as directed. Remain adaptable and responsive to program pivots, pilot projects, and evolving priorities. Open Doors Job Description Begin working on housing stability at onset of being placed at a property or when additional support is needed due to having no on-going case management services by non-profit agency. Manage each referral assigned to caseload from inception to resolution. Enter all referral progress documentation into Salesforce database. Submit all programmatic and position-related reports within specified timeframes. Attend all assigned team meetings, community meetings, training, and other events as assigned by the Programs Coordinator or Director.

Role Structure Report to:

Housing Support Coordinator

POSITION SPECIFICATIONS

Critical Experiences Background in case management and familiarity with wraparound services (rental, utility, food, mental/physical health, employment). The ability to engage clients in strengths-based planning to overcome housing barriers and sustain tenancy. Respond promptly to referrals and escalations with housing-focused solutions. Comfortable initiating housing stability planning at property placement or re-engagement points. Experienced in working with housing programs such as Section 8, RRH, PSH, VASH, SSVF, LIHTC, and others. Strong collaboration skills with nonprofit agencies, community partners, and housing providers. Bachelor’s degree in communications, Business, Marketing, Social Work, Human Services, or a related field. Public speaking or presentation skills, especially to promote program value. Strategic thinker and self-starter, eager to propose new ideas to increase housing access or funding for vulnerable populations. Core Competencies Open Doors Organizational Skills (Mastered): Manages priorities independently, balances tasks under pressure, and maintains accuracy. Critical & Strategic Thinking (Strength): Solves complex housing challenges, anticipates needs, and informs long-term planning. Customer Focus (Mastered): Adapts services to diverse populations, ensures responsiveness, and builds trust. Adaptability & Initiative (Strength): Embraces change, contributes to pilot initiatives, and acts on opportunities for improvement Concurrent Documentation (Mastered): Records client updates and service activities in real-time for compliance and continuity. 5.

Salary and Benefits Salary Range:

$50,000

• $65,000 (Base increase adjusted for applicable qualifications and experience) Performance-based, yearly bonuses Medical Dental Vision Life Insurance Long-Term Disability Paid Holidays Paid Time Off (6 Hours Accrued per pay period
• 156 annually) 6. Work site Employees will work at program office and remotely in community. Program Office
• 2872 Woodcock Boulevard, Suite 211; Atlanta, GA 30341

Job Type:

Full-time Pay:

$50,000.00

• $65,000.

00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift People with a criminal record are encouraged to apply

Work Location:

Hybrid remote in Atlanta, GA 30341