Adult Protective Services Case Manager 2 (Investigator)-00018469 Position Available In Gwinnett, Georgia

Adult Protective Services Case Manager 2 (Investigator)-00018469

Salary
$44,354.85 Annually
Location

GWINNETT COUNTY, GA

Job Type
Full Time
Job Number
2025-76991
Division/Office

DAS – APS

Unit
Aging – APS
Opening Date
04/15/2025
Closing Date
4/29/2025 11:59 PM Eastern
Description
Stronger Families for a Stronger Gia. The(DHS) is a dynamic state agency responsible for delivering a wide range of services to Gia’s most vulnerable populations. Our mission is to strengthen Gia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Gia’s vulnerable children and adults. What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position. Start your career in public service. The(DHS), Division of Aging Services (DAS), Adult Protective Services (APS) is seeking candidates for the position of Adult Protective Services Case Manager 2 (Investigator). This position is located in Lawrenceville, Gwinnett County, Gia.

JOIN OUR TEAM!

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Job Description

Pay Grade:

H
Under general supervision, provides personal support services and crisis intervention to clients. May serve as case managers and evaluate, investigate and resolveplaints. Acts as a liaison between client and service providers.

Role and Responsibilities:

Performs initial investigations of protective service reports for cases meeting Adult Protective Services (APS) criteria and determines appropriateness of intervention within a standard of promptness.
Evaluates the level of risk to clients and takes appropriate action to ensure safety
Provides follow-up, consultations and other applicable resources to stabilize situation to prevent further recurrence of Abuse/Neglect/Exploitation
Initiates the legal process for guardianship as a last resort for the protection of incapacitated adults.
Maintains required documentation andpletes reports within standards of promptness
Maintains knowledge of current policies, laws, trends and developments in the field by attending training sessions and meetings.
Performs other professional responsibilities as assigned.

Core Competencies:

Provides services and information to and honors all of the State’smitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
Cooperates with others to aplishmon goals and works as a team player within and across departments to achieve d goals. Treats others with dignity and respect, maintains a friendly demeanor and values the contributions of others.
Delivers consistently required business results and meets achievable yet aggressive goals. Complies with quality standards and meets deadlines. Maintains focus on agency and State goals.
Displays honesty, accountability, and a strongmitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust. Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State. Has excellent oral, written, presentation, and interpersonalmunication skills.
Minimum Qualifications
Bachelor’s degree in a related field from an accredited college or university.

Preferred Skills/Qualifications:

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:
Experience working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly or disabled.
Bachelor’s degree in a Human Services program
Possession of a valid driver’s license and consistent access to a vehicle for required work-related activities

Note:

An equivalentbination of education and job specific experience that provided the knowledge, experience andpetencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.
Additional Information
For more detailed information about the Gia Department Human Services
dhs.gia.gov/ Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require amodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to: HRline
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Employer
Gia Department of Human Services
Address
47 Trinity Avenue SW
1st Floor
Atlanta, Gia, 30334