Part-Time Case Manager Position Available In Lumpkin, Georgia

Part-Time Case Manager
University of North Georgia, United States
about 5 hours ago

Location:

Dahlonega, GEORGIA

Job Type:

PartTime
Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university’s signature leadership programs is its 800-member Corps of Cadets on UNG’s Dahlonega Campus.
The University of North Georgia is currently accepting applications for a Part-Time Temporary Case Manager on Dahlonega campus. The Part-Time Case Manager (PTCM) supports operations of the Dean of Students Office (DOS), with a primary focus on reviewing and responding to excused absence (EA) requests for students across all UNG campuses, including online. Once an EA request has been submitted, the PTCM will evaluate if there is sufficient documentation to grant request and will either approve, deny, or request additional information in accordance with outlined policies and procedures. The PTCM will notify faculty for all approved requests through Banner Web, send denial letters and other requests from information to students when appropriate, and will accurately maintain all student records and communications through the Maxient database. The PTCM will also reassign EA requests to other members of the DOS, as appropriate. This position will support other DOS operations including, but not limited to, hardship withdrawals and low-level student support cases. The PTCM will work part-time,15-19 hours per week, with the flexibility to work remotely, and report to the Senior Dean of Students.
Review and respond to requests for excused absence in accordance with outlined policies and procedures.
Communicate with faculty and students about the status or outcome of an excused absence using various technology platforms including Banner, Maxient, and Outlook with accuracy and great attention to detail.
Ensure appropriate & authentic documentation from students for review and accurately maintain all student records and communications through the Maxient database. Make referrals when appropriate.
Assist with other Dean of Students operations including, but not limited to, hardship withdrawals and low-level student support cases, as needed.
Consult with Dean of Students leadership on complex cases.
Knowledge, Skills, & Abilities
Requires the ability to pay strong attention to details and an ability to quickly absorb and correctly disseminate information.
Requires a knowledge of and adherence to

FERPA & HIPPA

regulations.
Must have strong written communication skills. Excellent customer service skills and organizational skills required. Requires the use of various technology platforms.
Bachelor’s Degree required.
Five (5) years of administrative experience in a college or university setting preferred.
Experience in student services or case management preferred.
Resume
Cover Letter
Transcript
Contact Information for Three Professional References The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at usg/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at usg/policymanual/section6/C2653 .
The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at ung/about/mission-vision-values.php Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position requires a purchasing card (P-Card).
This position will not travel
Please note, the posting must be closed from the website before submitting a job offer and you must receive approval from HR prior to making a verbal offer .
Position of Trust + Education