Case Manager Position Available In East Baton Rouge, Louisiana

Case Manager Progressive PHP of Seaside Health System – 3.0 Zachary, LA Job Details Full-time 2 days ago Qualifications CPR Certification Addiction counseling 5 years Computer literacy Mid-level Driver’s License Bachelor’s degree Case management Discharge planning Computer skills Communication skills Full Job Description The Case Manager coordinates patient case management issues with other treatment team members; perform direct and indirect patient care duties to assist patients in maintaining recovery.

Education :

Must have bachelor’s degree in related field. Will be required to maintain certifications in CPR and CPI. Work experience : Must have experience working in the mental health and substance abuse field preferred, but not required.

Knowledge, Skills & Abilities :

Must possess good verbal and oral communication skills, problem solving skills and ability to multitask. Must be computer literate. Ability to complete assignments accurately, in a timely manner and within procedural guidelines. Organizes and prioritizes work.

Interpersonal Skills :

Possess excellent interpersonal skills to help facilitate the development of rapport with patients and their family members, referral sources; and to work cooperatively with in-house physicians, and administrative, clinical and support staff members. Displays self-direction by seeking solutions to problems. Seeks out and offers new ideas for improving processes. Deals constructively in stress.

General Performance :

Must display willingness to help others. Uses appropriate customer etiquette, e.g., telephone, conversation, demeanor, etc. Takes direction well, accepts constructive criticism and responds accordingly. Respects customer’s, co-worker’s, and organization’s confidentiality. Follow policies/procedures such as appearance, dress, safety, appropriate patient/staff interactions, etc. Works positively with both internal and external customers. Is punctual in all aspects of work. Adheres to attendance policy.

Travel Requirements :

None. Performs direct and indirect patient case management duties to assist patients in maintaining recovery, personal dignity, and safety. Facilitate patient admissions through conducting telephone interviews and completion of admission paperwork including consents, agreements, and financial obligations forms once patient arrives Coordinate case management issues with other treatment team members to be documented in treatment plans Coordinate appointments and transportation and aftercare needs of patients before, during, and following treatment Meet with patients to discuss insurance and help facilitate any changes that need to happen to help the patient. Provide ongoing support and case manager expertise to patients to help improve quality of life. Participate as an active member of the treatment team in the development, implementation, and evaluation of patient’s treatment plan from admission through discharge. Assist Therapist and Discharge Coordinator with discharge planning and community resources. Attend treatment team and staffing meetings to report on patient discharge planning. Contribute to treatment planning process i.e. goals and objectives with Therapist. Facilitate and document educational lecture groups in conjunction with other treatment team members. Participate in the Performance Improvement process. Review and comply with P&P’s. Promote confidentiality. Gather assigned PI data monthly as needed. Serve as the Case Manager to assist patients with but not limited to: Financial obligations while in treatment. Communicating with family/payees. Facilitating monthly budgets. Insurance issues. Social Security issues. Assisting patients in obtaining needed documents patients need (i.e., Driver’s License, Social Security card, etc.). Assist with accessing further educational needs after discharge. Working with community resources and patient to increase patient care. Other duties as assigned/required Ø Equal Employment Opportunity Progressive PHP of Seaside Health System is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws. Ø Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.