CRISIS WORKER Position Available In Orleans, Louisiana
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Job Description
CRISIS WORKER
Resources For Human Development 21.19 To 21.19 (USD) Hourly United States, Louisiana, Orleans 2221 Philip Street (Show on map) Jun 19, 2025 On-Call (PRN) Crisis Worker
Job Details Job Type Part-time Orleans, LA
Description Job title Crisis Worker Reports to Program Director $21.19 per hour! Position Summary Under the authority of Management, the Crisis Worker assures that all operating procedures and regulations are followed. The Crisis Worker provides direct services to consumers, significant others and collateral resources and assists consumers in reaching goals set in treatment. Essential Duties and Functions Direct Care Consumer Care including spending at least 75% of scheduled time in direct, face to face or telephone interactions with consumers
Conduct psycho-educational, skills training, and supportive crisis counseling in residence or community
Observe all scheduled and as needed (PRN) medication observations and assist as directed by Residential Nurse i.e. blood pressure, pulse, temperature, etc.
Residential crisis specific duties including but not limited to:
early walking,
daily planning,
meal preparation and clean-up,
maintaining necessary scheduled appointments that have been approved by supervisory team member
Telephone Crisis Specific Duties including screening incoming calls, providing appropriate telephone counseling, consultation, assessment and referral to needed services including Mobile and/or Residential Crisis Intervention services. Administrative Complete all documentation as required by RHD, Funder, licensing/accreditation entities. Community Interaction Community Involvement and teamwork including but not limited to providing referral and other case management services for consumers and families at times of contact, either on the phone, in the community, or with the resident prior to discharge.
Other duties as assigned Essential Duties Addendum for A-Team and MCIU Receive incoming calls from 911 (CAD emergency system) and head out
Access while en route to the location (gathering information while in transit to location; reading the summary, call back to the source, communicating via radio, etc.)
Complete real-time collaboration with a fully licensed clinician to determine appropriateness for initial intervention
Arrive on the scene and complete an initial assessment
Collaborate real-time with a fully licensed clinician to determine final outcome
transport client (via voluntary or involuntary means)
resolve on scene
send back to OPCD for emergency response Qualifications Bachelor’s degree preferred with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field.
Must have a high school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology; gerontology; or other social sciences.
4 years of experience in public or private human services with one year of mental health direct care experience.
Valid Driver’s License Working conditions This position is set in a residential or community environment. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position. Hazard and Atmospheric Conditions Exposure to Fumes o Exposure to Dust
Exposure to Extreme Heat o Exposure to Extreme Cold
Wet and/or Humid o Exposure to Loud Noise
Exposure to Confined Places o Mists or Gases
Exposure to Mechanical Hazards o Exposure to Chemical Hazards
Exposure to Electrical Hazards o Exposure to Burn Hazard
Requirements Physical requirements
Lifting Requirements Medium:
exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects. Physical Requirements Stand or Sit (stationary position)
Walk
Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
Climb (stairs/ladders)
Talk/Hear (communicate, converse, convey, express/exchange information)
See (detect, identify, recognize, inspect, assess)
Pushing or Pulling
Repetitive Motion
Reaching (high or low)
Kneel, Stoop, Crouch or Crawl (position self, move)
Additional Requirements:
Mobile units are required to drive within the service area of the program. Visit home of consumer and provide support in community
Reporting Relationships Direct Supervisor:
Assistant Unit Director
Directly Supervises:
None
Ancillary Support to: Program Specialist, Mental Health Professional Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.