HOUSE Case Manager Supervisor Position Available In Bristol, Massachusetts

HOUSE Case Manager Supervisor Catholic Charities of the Diocese of Fall River, MA – 3.8 Fall River, MA Job Details Full-time $58,000 – $60,000 a year 4 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 403(b) Life insurance Retirement plan Qualifications Crisis intervention Bilingual Microsoft Word Supervisor experience Microsoft Excel Microsoft Outlook Bachelor of Science Mid-level Driver’s License Bachelor’s degree Data entry Organizational skills Housing services Human Services Communication skills Full Job Description Case Manager Supervisor Fall River, MA Hybrid Position Are you passionate about helping families transition from homelessness to stable housing? Do you enjoy supervising and coaching a team of case managers to deliver high-quality services? Would you like to be part of a compassionate, dedicated team working to end homelessness? If this sounds like the kind of work you want to be a part of, read on… Come work with a long-standing, well-established social service organization where employees are valued, supported, and make a real impact in the community. With a team of dedicated professionals, we focus on empowering families to overcome barriers to stable housing and improve their quality of life. As a Case Manager Supervisor for our HOUSE (Helping Others until Self-Empowered) program, you’ll oversee case management operations for families in the Emergency Assistance (EA) Family Shelter program. You’ll provide leadership, supervision, and support to a team of case managers while ensuring high-quality, client-centered service delivery. What You’ll Do As the Case Manager Supervisor, you’ll play an essential role in managing the day-to-day operations of the program: Supervise and support a team of Case Managers, ensuring effective service delivery to families experiencing homelessness. Lead program orientation for new employees and conduct regular one-on-one and team meetings for supervision and professional development. Monitor client caseloads and ensure timely, appropriate housing support through the development of service plans. Ensure compliance with EOHLC policies and documentation standards; ensure accurate data entry into Efforts to Outcomes (ETO) software. Stay up to date on Emergency Assistance shelter policy and procedural changes and provide updated knowledge of any program or regulation changes to case managers. Support crisis intervention and coordinate services for families moving from the emergency shelter into permanent housing. Oversee payroll and timekeeping for your team, including approvals for timesheets, attendance, and time off. Connect clients to community resources for long-term housing stability, including employment, public assistance, and educational opportunities. Maintain clear and timely communication with the Program Director to ensure alignment with program goals and client progress. Why You Should Consider This Opportunity Here are just a few reasons why joining us is an excellent career move: Make a real difference in the lives of families experiencing homelessness and empower them to achieve housing stability. A supportive work environment, where every team member is valued and their contributions are recognized. Opportunities for growth—our organization supports professional development and career advancement. Collaborative, compassionate culture—we work together to help others and bring energy, respect, and kindness to every aspect of our work. Work-life balance—enjoy a stable and fulfilling career in a role that allows for flexibility. What You Bring to the Table BA/BS in Human Services preferred; experience in housing and homelessness services required Strong organizational and communication skills Proficiency in ETO software, Microsoft Word, Outlook, and Excel Ability to supervise, coach, and support a team of case managers Experience in crisis intervention and de-escalation A reliable, insured vehicle and valid driver’s license required Bilingual skills are a plus, but not required Commitment to integrity, professionalism, and quality service delivery

What We Can Offer You Benefits :

Health and dental insurance Paid Time Off (PTO) 13 paid holidays 403(b) retirement account Life and short-term disability insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) Employee Assistance Program (EAP)

Hybrid Work Schedule:

Flexible, with some in-office and remote opportunities CCFR is an equal opportunity employer. We strive to hire individuals who reflect the diversity of the community we serve and are committed to creating an inclusive, non-discriminatory workplace for all.

Job Type:

Full-time Pay:

$58,000.00 – $60,000.00 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person