Case Manager Position Available In Essex, Massachusetts

Job Listing ID:

4296710

Job Title:

Case Manager Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

06/21/2025

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)

Job Summary:

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. What Individualized Care contributes to Cardinal Health Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go. Responsibilities Creates and completes accurate applications for enrollment with a sense of urgency Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database Conducts outbound correspondence when necessary to help support the needs of the patient and/or program Resolve patient’s questions and any representative for the patient’s concerns regarding status of their request for assistance Update internal treatment plan statuses and external pharmacy treatment statuses Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry Self-audit intake activities to ensure accuracy and efficiency for the program Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit related information Notify patients, physicians, practitioners, and or clinics of any financial responsibility of services provided as applicable Assess patient’s financial ability to afford therapy and provide hand on guidance to appropriate financial assistance Follow through on all benefit investigation rejections, including Prior Authorizations, Appeals, etc. All avenues to obtain coverage for the product must be fully exhausted Track any payer/plan issues and report any changes, updates, or trends to management Search insurance options and explain various programs to the patient while helping them to select the best coverage option for their situation Handle all escalations based upon region and ensure proper communication of the resolution within required time frame agreed upon by the client Serve as a liaison between client sales force and applicable party Mediate situations in which parties are in disagreement and facilitate a positive outcome Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties Responsible for reporting any payer issues by region with the…

Job Classification:

Health Technologists and Technicians, All Other Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A