Protective Services Screener – Bilingual Position Available In Hampden, Massachusetts

Full-time, 35 hours per week NOT Hybrid Protective Services Screener -Bilingual English/Spanish responsible for assisting older at-risk adultswithin the Protective Services department, and Anchor program and hasthe ability to receive screened-out referrals pertaining to housing andprovide case assistance to the Protective Services Workers withcollateral calls in order to appropriately determine/ assess risk.

Appropriately use documentation systems such as; APS and Form Site inorder to appropriately document all contact with collaterals, intakeassessments, and enter case progress notes. Receive referrals pertainingto housing and request for case assistance in order to minimize casebacklog and appropriately assess risk in a timely manner. Completescollateral calls for active investigations and housing intakes to becompleted within 48 hours in order to appropriately allow time forreview of the following records; APS and Form Site. For furtherinformation regarding appropriate referrals regarding housing pleaserefer to the Housing Specialist Policy found in the S drive. Adhere tosupervision requirements in accordance with GSSSI Policy, requestadditional guidance/directives with complex situations, and notify theoverseeing PSS of completion of collateral calls in order to ensureappropriate case assignment is taking place. Appropriately track in anExcel spreadsheet case assistance provided for each assigned case,completion dates of collaterals calls, and debrief their direct PSS sothey are prepared to debrief the Interdisciplinary team. Provide amonthly Excel spreadsheet to the overseeing Protective ServicesSupervisor and Protective Services Director.