Case Manager Position Available In Kennebec, Maine

Case Manager at Cardinal Health in Augusta, Maine, United States Job Description Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. What Individualized Care contributes to Cardinal Health Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go. Responsibilities + Creates and completes accurate applications for enrollment with a sense of urgency + Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database + Conducts outbound correspondence when necessary to help support the needs of the patient and/or program + Resolve patient’s questions and any representative for the patient’s concerns regarding status of their request for assistance + Update internal treatment plan statuses and external pharmacy treatment statuses + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Self-audit intake activities to ensure accuracy and efficiency for the program + Make all outbound calls to patient and/or provider to discuss any missing information and/