CARES Case Coordinator Position Available In Mecklenburg, North Carolina

CARES Case Coordinator Mecklenburg County – 3.6 Mecklenburg County, NC Job Details $41,000 – $50,400 a year 5 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Family leave Employee assistance program Vision insurance Employee discount Retirement plan Pet insurance Qualifications Customer service Mid-level Microsoft Office Driver’s License Bachelor’s degree Public health Discharge planning Organizational skills Computer skills Social Work Infant & Toddler Certification 2 years Full Job Description CARES Case Coordinator “Follow Your Calling, Find Your Career” Please apply by : 5/25/25

Salary Range:

$41,000.00 – $50,400.00/yr This is a Grant funded, exempt (salaried) position Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job The Byrne Discretionary Community Project could become fully funded following the expected grant end date of September 2027. About Us At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all. As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that “Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease”. Come be a part of Mecklenburg County’s Public Health department’s vision to “assure the health and safety of our diverse and changing community today and for future generations.” Position Summary Preferred candidate will have experience serving unhoused individuals, to include systems navigation and service linkage for at-risk populations in Mecklenburg County. Candidate with “lived experience” preferred, but not required.

Candidate will support case management needs of individuals served by the mobile outreach teams, working both in the community and in-office. Will provide transportation for clients of program when needed. Work schedule will include Saturday response coverage rotations. Responsible for providing professional level case management or case coordination services for various populations. This position, under general supervision, will participate in treatment planning and the creation and implementation of a person-centered plan. Essential Functions Review cases and provide supporting documentation regarding clients receiving financial assistance Interview and screen potential clients; review mental health and/or substance abuse history; conduct case consultations with applicable individuals; coordinate discharge planning Evaluate consumers immediate circumstances, including environmental situations, availability of services/support and develop service plans Prepare a variety of reports and documents related to client services, progress, and/or other related consumer issues and ensure all documentation adheres to State policies and procedures Foster inter-agency collaborations and research additional services or programs available to clients Maintain compliance with procedural safeguards including client confidentiality Enter and maintain progress notes and clinical services in computerized chart and conduct chart reviews Monitor client(s) progress on a regular basis via home/community visits, or phone contacts Assist clients in resolving concerns related to community resources, issues involving treatment or rehabilitation, and various living problems in home, work, or social environments; provides support as consumer copes with negative consequences of specific mental health issues May be required to staff shelters in the event of a disaster

Minimum Qualifications Experience:

Minimum of two years in an applied setting (DD, MH, Early Childhood) and/or substance use, mental health, developmental disabilities or other health conditions, or in community related service.

Education:

Bachelor’s degree in Social Work, Psychology, Counseling, Sociology or any related human services field. Combination of relevant education and relevant experience accepted?: Yes Licenses and Certifications May require possession of, or eligibility for the NC Infant and Toddler Specialist Credential Requires a valid North Carolina or South Carolina Driver’s License Requires County Driving Privileges Annual Motor Vehicle Record (MVR) check required Preferred Qualifications Candidate with “lived” experience, preferred but not required Minimum of two years experience serving unsheltered populations and/or other high risk individuals with mental health, substance related diagnosis. Knowledge, Skills and Abilities Knowledge of Typical and atypical child development Common early intervention strategies Testing procedures and materials, how to administer them, and how to score and interpret the results Typical effect/consequences of common diagnoses Multidisciplinary approach to child assessment and treatment How to integrate child and family needs into family service plan Culturally relevant services in consumer’s home environment and in a wide variety of settings Applicable local, state and federal policies, procedures and mandates Developmental, behavioral health and health issues Skills Providing customer service Coordinating professional and support services in various programs Developing service plans Using a computer and related software applications Applying and interpreting applicable laws, rules, regulations, policies, and procedures Preparing a variety of reports and documentation Assessing consumer needs, concerns, priorities and progress

Abilities Building Trust:

Interacting with others in a way that instills confidence in one’s intentions and those of the organization

Care Management:

Having the knowledge and skills to link, coordinate, and monitor supports and services

Collaboration:

Working effectively and cooperatively with others; establishing and maintaining good working relationships

Communication:

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message

Engagement Readiness:

Demonstrating a willingness to commit to one’s work and to invest one’s time, talent, and best efforts in accomplishing organizational goals

Managing Work:

Effectively managing one’s time and resources to ensure that work is completed efficiently

Planning and Organizing:

Establishing courses of action for self and others to ensure that work is completed efficiently

Safety Intervention:

Having knowledge of conditions that affect patient, self, and/or employee safety under normal conditions and conditions that occur in crisis situations; skilled in identifying conditions that might cause health or safety hazards and takes action to remove such hazards; understands all aspects of providing a safe environment for patient, self, and/or others in crisis Computer Skills Proficient in various computer applications including Microsoft Office Suite Compensation and Benefits I n addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement. Work Environment Works in an office setting with moderate noise Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.