VA GPD Case Manager Position Available In Rowan, North Carolina

VA GPD Case Manager 3.6 3.6 out of 5 stars Salisbury, NC 28144 GENERAL

RESPONSIBILITIES

The VA Grant Per Diem (GPD) Case Manager is responsible for case management services including the development of action plans and review of all cases regarding the VA GPD program for homeless Veterans. This is a full-time position that reports directly to the Housing Manager. This position is eligible for benefits. The duties and responsibilities of this position require approximately 40 hours per week. The scheduled work hours will be 8:00am-5:00pm Monday through Friday. The hours must be flexible to meet the needs of the Shelter guests. Additional hours may be scheduled depending on the census and caseload.

SPECIFIC RESPONSIBILITIES

Be thoroughly knowledgeable of the VA Grant Per Diem (GPD) program. Conduct Outreach in the County and within the shelter to identify homeless Veterans interested in shelter services and utilize the GIFTS program to determine eligibility for the VA GPD program. Be thoroughly knowledgeable of the Rowan Helping Ministries Shelter policies and procedures. Responsible for the day‑to‑day case management services of the VA GPD program Veterans residing in the Eagle’s Nest I and III units. Responsible for accurate and complete documentation of all case files including the Homeless Management Information System (HMIS), and other required shelter statistics. Provide supportive services to VA GPD program Veterans and assist them in creating and maintaining an action plan to resolve their crisis. With compassion, create accountability for the VA GPD program Veterans to be personally responsible for overcoming the challenges that led to homelessness and successfully moving to stable housing. Ensure the Individual Service Plan (ISP) is a “person centered” approach so that the Veteran is at the center of the process and necessitates his/her input into the plan. The ISP must be SMART – Specific, Measurable, Attainable, Relevant and Time-Bound so that the Veteran is clear on his/her mission and timeline. When appropriate, provide assistance and supportive services to guests once they have moved out of the Eagle’s Nest I and III units. Establish and maintain effective working relationships with volunteers, guests, staff, community organizations and the general public. Coordinate with the New Tomorrows Coordinator, LCSW/Trauma Therapy counselor, Housing Coordinator, Shelter Operations Manager, Shelter Services Associates and other individuals on the Shelter Services team who are vested and involved in the Veteran moving forward successfully. Represent Rowan Helping Ministries at designated community meetings and workshops. Perform other related work duties as may be assigned by the Housing Manager.

EDUCATION AND EXPERIENCE

Must be at least 21 years old, possess a bachelor’s degree or four- year college degree in Social Services, or other human services field, have a minimum of two-years experience in case management, counseling and/or social work preferably with Veterans. Be knowledgeable of community resources including state and local housing regulations. Must be compassionate and able to work with diverse people and establish rapport with clients, volunteers and staff. Must be detail-oriented, organized, and be able to write legibly. Must be able to effectively communicate verbally and in writing. Must also be able to demonstrate leadership and interpersonal skills and possess the ability to motivate a wide range of people. Must be a good listener. Must be friendly, understanding, empathetic, and possess a non-judgmental attitude. Must understand and demonstrate attitudes in keeping with Rowan Helping Ministries’ mission and vision. Must be able to work well as part of a team. Must effectively analyze problems and identify alternative solutions. Able to work under pressure and meet deadlines. Able to adapt to a fast-paced environment. Demonstrate proficiency in using Microsoft Outlook, Word, Excel and other applications as well. Must have the ability to obtain an HMIS license. Must possess a personal vehicle and have a valid North Carolina driver’s license.

GENERAL REQUIREMENTS

Should be able to stoop, lift up to 20 lbs. and consistently maneuver within the office area. This position will work primarily indoors and may require repetitive motions and long periods of sitting. However, person should be mobile to access various environments. Required to stand and walk but also must be able to sit and talk or listen.

Job Type:

Full-time Pay:

$19.00 – $20.50 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Health insurance Life insurance

Schedule:

8 hour shift Day shift Evenings as needed Morning shift

Work Location:

In person