Caseworker-DSS Position Available In Broome, New York

CASEWORKER-DSS DISTINGUISHING FEATURES OF THE CLASS

An incumbent of this class performs social work services to determine the need for services to adults, families, and/or children and arranges for the provision of service in accordance with existing laws, rules and regulations. Caseworker-DSS duties include assessing client needs, listening to concerns, assessing motivation to change, problem-solving, information giving, referrals to community agencies and coordination of care providers. The incumbent also serves in the role of client advocate in order to assist recipients to achieve self-sufficiency goals, improve socio-economic conditions, maintain residence in the community, or protected care for recipients. Work is performed under the general supervision of a higher-level employee, but incumbents may make unaccompanied visits to individuals who may have behavioral health and/or criminal histories. Supervision over the work of others is not a function of this position. Does related work as required.

TYPICAL WORK ACTIVITIES

Establishes a relationship with individuals and families and assists them in obtaining social services; Reviews all new cases assigned and schedules an introductory meeting; Interviews new cases to obtain a social history to help the caseworker understand the challenges facing the client and the complexity of the issues identified; Provides individuals and families with advocacy, information and empowers them to come up with solutions; Makes initial evaluation and re-evaluation of client’s need for services; Makes assessments to the amount and type of services needed to ensure that specific physical, psychological and/or social needs are met; Assesses the compliance of individuals on a case by case basis; Periodically reviews cases to determine changes to a client’s environment or economic status affecting need for service; Works with clients one on one to help encourages them to maximize their potential; Provides or arranges counseling to clients in need; Re-evaluates client’s situations to ensure they are being provided services for their current needs; Reviews existing case records for available information for use in formulating a plan of treatment; Maintains a good working relationship with various agencies to which individuals and families can be referred for services;

CASEWORKER-DSS

cont’d Prepares a variety of reports for case records, courts, and referrals Maintains all necessary forms and records pertinent to a case as part of the case records or authorization systems May make family-centered or individual field reviews of home conditions, socio-economic status and other factors with regard to applicants, or for recipients or care and services.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Good knowledge of Federal, State, and local Social Service laws and programs relating to the granting of services; Good knowledge of local community agencies and their programs; Good knowledge of the techniques involved in determining need for services and arranging for the provision of such assistance; Ability to maintain objectivity in dealing with others who may be under emotional stress; Ability to communicate effectively both orally and in writing; Ability to understand and carry out oral and written instructions; Ability to establish rapport and build trust and maintain successful relationships with clients; Ability to prepare and maintain a variety of records and reports; Ability to observe and analyze; Ability to operate a computer and use a variety of computer applications for the entry and retrieval of data; Strong communication skills; Emotional maturity; Sensitivity to the reactions of others; Resourcefulness; Good judgement; Tact.

MINIMUM QUALIFICATIONS

Graduation form a regionally accredited or New York State registered four-year college or university with a Bachelor’s Degree and one year of experience in social casework in a public or private agency adhering to acceptable standards.

SPECIAL REQUIREMENT

Possession of a valid license to operate a motor vehicle in the State of New York will be required at time of appointment and maintain same while in the title. R11162/21/2020