Full Time Residential Living Specialist Position Available In Genesee, New York

Full job descriptionJoin Our Team and Make a Difference Full Time Residential Living Specialist (with Case Management Responsibilities)Are you passionate about helping others and ready to make a real impact on the lives of veterans? Eagle Star Housing is looking for a compassionate, motivated, and organized individual to join our team as a Transitional Housing Program Staff Member someone who thrives in a supportive environment and is ready to walk alongside our residents as they rebuild their lives.

This isnt just a job, its a meaningful opportunity to support veterans on their journey toward stability, independence, and renewed purpose.

What Youll Do:

Be the heart of the home! Cook and serve dinner for up to 15 residents and help maintain a clean, safe, and respectful environment. Support residents as a case manager with a caseload of up to 7 individuals at a time.

This includes:o Developing service plans tailored to each residents needs and goals.o Conducting weekly one-on-one case meetings.o Writing accurate, timely case notes and documentation.o Making referrals to community resources, including the VA, mental health providers, and social service agencies.o Guide new residents through the intake and orientation process and help them adjust to communal living.o Ensure residents understand and follow house expectations while promoting mutual respect and personal growth.o Collaborate with the Housing Manager and external providers to coordinate care and identify support strategies.o Stay present in the house throughout your shift to assist and respond to resident needs in real-time.o Promote a culture of accountability, dignity, and hope.

Ideal Candidate Will Have:

Experience working with veterans and the VA system. Knowledge of social security/disability benefits the referral process. Familiarity with mental health services, housing resources, and case coordination. Strong interpersonal skills, patience, and the ability to maintain clear boundaries. Organizational skills for tracking documentation, appointments, and client progress. A heart for service and a passion for empowering individuals to thrive.