Case Manager – Residential Position Available In New York, New York

Case Manager – Residential 2.7 2.7 out of 5 stars New York, NY 10029 We have positions across the following borroughs: The Bronx, Manhattan, and Brooklyn. Please let us know your preferred location to help us match you with the location of your choice! The Bridge’s mission is to change lives, by offering help, hope, and opportunity to the most vulnerable in our community. We offer a comprehensive range of evidence-based rehabilitative services, including mental health and substance abuse treatment, housing, vocational training and job placement, healthcare, education, and creative arts therapies. Case Managers are responsible for providing supportive services to formerly homeless adults diagnosed with serious mental illness and/or substance use disorders, who are living in independent apartments either in a single site location or scattered in the community.

Essential Position Functions:

Provide case management, including benefits assistance, help complete housing applications, provide links to primary and behavioral health care in the community, and housing referrals to adults diagnosed with serious mental illness and/or substance abuse disorders. Timely completion of required documentation for every client contact as per agency policy, Medicaid, and OMH regulations. Assist in preparing the program for audits. Provide crisis intervention, as necessary. Compliance with requirements, including facilitating appropriate admissions and discharges, maintaining census, documentation, and incident reporting. Liaise with other departments and outside agencies. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. Conduct apartment visits in the community on multiple floors, utilizing stairs. Provide escorts to clients throughout the community utilizing public transportation. Immediately report serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with Bridge policy. Accounts for consumers, perform diligent searches, and file missing person reports on consumers not accounted for in accordance with policy and procedures. Attend staff meetings, supervision, and trainings as required. Any other duties as may be assigned.

Required Knowledge, Skills, and Abilities:

Bachelor’s Degree preferred. Experience working with mental health, crisis intervention, and managing trauma-triggered behavior. Excellent time management and organizational skills. Team player who is stress-resistant, flexible, creative, and open to feedback. Willingness to perform CPR/First Aid/AED/ Naloxone. Preferred knowledge of AWARDS. The Bridge Inc. is an Affirmative Action /

Equal Opportunity Employer Job Type:

Full-time Pay:

$40,000.00 – $44,000.00 per year

Benefits:

403(b) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Opportunities for advancement Paid time off Paid training Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift Day shift Evening shift Application Question(s): Please indicate your preference. We currently have positions available in the following locations: The Bronx, Manhattan, and Brooklyn.

Education:

High school or equivalent (Preferred)

Experience:

Case management: 3 years (Preferred) Nonprofit Mental health, homelessness, supportive housing: 2 years (Preferred)

Language:

Spanish (Preferred)

Work Location:

In person