Case Manager Position Available In Queens, New York

Case Manager Woodside on the Move Inc. Woodside, NY 11377 • Hybrid work

Mission :

Woodside on the Move, Inc. (WotM) is a grassroots community organization dedicated to making Woodside and Queens a better place to live, work and to do business. We help to organize tenant associations, lead advocacy, provide direct services for affordable housing, youth development, senior services, the arts, and cultural programs. We also provide support to our business community. WotM is committed to improving the community and seeking new possibilities to keep Woodside and Queens moving toward a better, affordable, safer, and prosperous future. About the

Role :

Under the supervision of the Director of Operations, the Case Manager provides direct housing-related support to community members. This includes client intake, managing a caseload, assisting with housing applications and government subsidies, and connecting clients with legal and community-based resources.

Title:

Case Manager Team :

Direct Services Department :

Operations Hours :

35 hours per week

Schedule :

Hybrid; Monday-Friday 9am-5pm, with flexibility for event support in the evenings and on the weekends. Reports to :

Director of Operations Responsibilities :

Client Support & Case Management Conduct intake assessments and manage an active caseload. Develop individualized plans to help clients secure stable housing and social services. Assist with housing applications and benefits including Housing Connect, SCRIE, DRIE, One-Shot Deal, Section 8, and other relevant programs. Liaise with city and state agencies (e.g., DOF, HRA, DSS) and community partners for housing support. Request and review rent histories from

NYS DHCR

to resolve discrepancies. Reporting & Strategy Track and maintain case outcomes and client data to inform reporting and evaluation. Provide housing-related content for internal communications and program planning. Contribute to the preparation of monthly and bi-annual reports on housing services and outcomes. Community Engagement & Resources Maintain a resource database of landlords, brokers, property managers, and service providers. Conduct outreach to identify housing opportunities and expand referral networks. Attend virtual and/or on-site meetings with brokers, landlords, and partners to advocate for housing placements. Represent WotM at events as needed and maintain a safe, welcoming environment for all clients. Minimum Qualifications (Knowledge, Skills, and Abilities): Professional experience working with diverse, low-income, and elderly populations. Strong background in case management and client advocacy. Familiarity with tenant-landlord mediation and navigating city/state housing systems. Proficiency in processing benefits and entitlements (e.g., SCRIE, DRIE, SNAP, Housing Connect). Ability to manage a fast-paced caseload while maintaining accuracy and compassion. Commitment to racial equity, social justice, and community empowerment. Bilingual in Spanish, Nepali, Bangla, Mandarin, or Cantonese, required. Strong interpersonal skills, humor, and a collaborative spirit. Self-starter with excellent problem-solving abilities.

Job Type:

Full-time Pay:

$25.00 – $30.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Language:

Spanish (Preferred) Bengali (Preferred) Cantonese (Preferred) Mandarin (Preferred) Ability to

Commute:

Woodside, NY 11377 (Required)

Work Location:

Hybrid remote in Woodside, NY 11377