McKees Rocks Service Coordinator Position Available In Allegheny, Pennsylvania

McKees Rocks Service Coordinator 3.8 3.8 out of 5 stars 500 Chartiers Avenue, McKees Rocks, PA 15136 Responsible for: Daily provision of NHCO’s Pathways (case management) Program and Transportation Financial Assistance Program (funded in whole or in part by the Allegheny County Department of Human Services/Community Service Block Grant) in western Allegheny County.

Duties include:

• Screening callers and walk-ins for their appropriateness/eligibility for the CSBG Case Management program
• Completing assessments of persons to gauge strengths and needs and then developing service plans to (1) alleviate immediate/crisis concerns and (2) attain long-term economic self-sufficiency
• Regularly contacting and following up with persons in need to ensure progress toward self-sufficiency and/or stabilization of transportation for employment or education purposes
• Referring persons to other community resources/organizations as needed
• Ensuring that persons in hardship and crisis receive needed services for which they are eligible and advocating on behalf of clients
• Organizing community outreach activities and presentations, meeting with community leaders, and developing relationships with community partners to facilitate client recruitment and referrals to the program
• Assisting clients with LIHEAP, Dollar Energy and Department of Public Assistance applications
• Maintaining detailed, accurate case notes and goal plans, and completing required data entry in Synergy (CSBG-specific, web-based application) and NHCO databases
• Other duties as assigned

Hours:

FT, non-exempt, 40 hours per week Monday through Friday (office hours, some flexibility to meet client needs) Evenings and weekends as needed to perform assigned duties

Education:

Bachelor’s degree or equivalent experience required

Pay:

$22.00/hour

Experience:

Two years of related case management experience required. Proficiency in Microsoft Office applications and accuracy with data entry required.

Requires:

Ability to work independently, as this position is embedded within another agency

• Capable of managing multiple tasks with deadlines with ease and professionalism
• English speaking with ability to communicate clearly and concisely, verbally and in writing
• Normal range of hearing and eyesight to record, prepare and communicate information
• Eye-hand coordination and ability to operate computer keyboard, printer, copier and other office equipment
• Must pass 33/34 clearances Interested individuals should email a cover letter and resume to: Genevieve Volpe grvolpe@nhco.

org Position will remain open until the right candidate is identified. This opening was posted on June 6, 2025. North Hills Community Outreach is an equal opportunity employer

Job Type:

Full-time Pay:

$22.00 per hour Expected hours: 40 per week

Benefits:

401(k) 403(b) Dental insurance Health insurance Health savings account Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person