988 Text & Chat Position Available In Charleston, South Carolina

988 Text & Chat State of South Carolina – 2.9 Charleston County, SC Job Details Full-time $38,985 – $72,134 a year 7 hours ago Benefits Disability insurance Health insurance Dental insurance Tuition reimbursement Vision insurance Flexible schedule Life insurance Qualifications Triage Writing skills Bachelor’s degree Counseling 1 year Entry level Full Job Description Job Responsibilities With our Agency’s mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina. This position is located at the Department of Mental Health, Charleston Dorchester Center, 2125 Charlie Hall Blvd, Charleston

SC 29414.

Responsibilities for this Position Title include but are not limited to: Under close supervision of the Team Leader, answers incoming crisis calls and provides telephonic crisis intervention services to include text, chat, screening and consultation in a culturally competent manner for the 988 Suicide Lifeline. Identifies concerns with mental illness, developmental disabilities and/or substance use and refers to the appropriate resources. Utilize assessment information and community resources to provide information and/or linkage and referral to services. Knowledgeable of and accountable for documentation expectations. Demonstrates recognition of the importance of collaboration and teamwork within the Center and the community.

Minimum and Additional Requirements State Minimum Requirements:

A bachelor’s degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs.

Note:

If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position. Preferred Qualifications A bachelor’s degree and demonstration of understanding and 1 year experience with triage, referral, and assessment for mental health emergent and/or treatment needs. Working knowledge of mental health principles and practices; experience working and/or education in the mental health field; good listening skills; working knowledge of basic health and welfare services provided by other agencies in the community; ability to multi-task; remain calm in a crisis; good writing skills. Ability to screen, assess and consult with callers. Experience in the crisis continuum of care a plus. Additional Comments •This is an essential position and may require some afterhours work to help fill in when staff are out and/or position could be designed for after hours or weekends. Some travel may be required for training purposes. •The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability. South Carolina is making our Veterans a priority for employment in state agencies and institutions. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.