CSS Regional Case Manager / 61016055 Position Available In Greenville, South Carolina

CSS Regional Case Manager / 61016055

Salary
$36,944.00

• $4,657,800.00 Annually
  Location Greenville County, SC
  Job Type
  FTE
• Full-Time
  Job Number
  175739
  Agency
  Department of Social Services
  Division
  Child Support Enforcement
  Opening Date
  04/23/2025
  Closing Date
  4/29/2025 11:59 PM Eastern

Class Code:

GA14

Position Number:

61016055

Normal Work Schedule:

Monday

• Friday (8:30
• 5:00)
  Pay Band
  Band 4
  Hiring Range
• Min.
  $36,944.00
  Hiring Range
• Max.

$46,578.00
Opening Date
04/23/2025
EEO Statement
Equal Opportunity Employer

Agency Specific Application Procedures:

All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

DESCRIPTION

BENEFITS
QUESTIONS
Job Responsibilities
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

The CSS Regional Case Manager is responsible for the preparation of Child Support Cases for Family Court; performance of activities in Court; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed.
Prepares cases for court, verify pleadings, affidavits, and notarizes court documents; schedule hearings, files papers with the Clerk of Court, utilizes Palmetto Automated Child Support System.
Assists attorney in court; negotiates support amounts, complete form orders

• support orders, genetic test agreements, continuances, contempt, and special orders.

Maintains control of assigned caseload; follows agency policies and procedures, handles correspondence, prepares orders, reviews and modify orders, closes cases, maintains case records and document all activities.
Provides internal and external customer service (e.g.; respond to emails, OnBase mail, phone calls, facsimiles, etc.) within 48 hours if schedule permits.
Communicates and coordinates with Clerks of Court, Intergovernmental child support agencies, and other units within the Child Support Services Division; coordinates enforcement of support obligations, coordinates intrastate and interstate genetic testing including scheduling and follow-up.
Conducts interviews with custodial parents for intergovernmental cases, and other cases as necessary. Monitors and keep up with intergovernmental cases and keep other states advised of activities.
Ensures personally identifying information (PII) is properly used, accessed, gathered, shared, and disposed; protects agency networks and applications by safeguarding system, equipment, and data.
Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
Performs related duties as required.
Minimum and Additional Requirements
A High School Diploma and four (4) years of clerical, administrative, social work, correctional, business administration, or general business experience.
An Associate Degree and two (2) years of clerical, administrative, social work, correctional, business administration, or general business experience.
A Bachelor’s Degree or Master’s Degree may be substituted for the required experience.
Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. “See Resume” is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver’s license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs

DIVISION

Child Support Enforcement /Greenville County
Employer
State of South Carolina
Agency
Department of Social Services
Address
1535 Confederate Avenue Extension
Columbia, South Carolina, 29201
Phone
803-898-7315 ext. 2
THE

LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY. THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS. THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART. NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.

JOB

OPPORTUNITIES

ACCOUNT
PRIVACY POLICY
TERMS OF USE
YOUR

PRIVACY CHOICES

ACCESSIBILITY

STATEMENT

Copyright © 2025