Bilingual Lead Case Manager Position Available In Richland, South Carolina

Bilingual Lead Case Manager Lutheran Services Carolinas – 3.1 Columbia, SC Job Details Full-time $55,000 – $57,000 a year 1 day ago Qualifications Bilingual Spanish Crisis management Writing skills English Mid-level Microsoft Office 3 years Master’s degree Driver’s License Supervising experience Bachelor’s degree Case management Computer skills Time management Child welfare Full Job Description The Lead Case Manager is responsible for training and/or supervising other case managers and ensuring that case management services are coordinated, properly administered, and documented for UC clients referred to the Transitional Foster Care for Unaccompanied Children Program. This includes oversight and coordination of each UAC’s intake, assessment, case planning, monitoring and coordination, and discharge of the Unaccompanied Children (UC’s). Utilizing web-based case management systems and traditional hard-copy documentation, these services will be provided on an intensive, short-term basis and will require fluency with the policies of the Office of Refugee Resettlement (ORR). Essential Functions 1. Meet regularly with reporting case managers to consult on cases, identify training needs, provide professional support and technical assistance. 2. Coordinate short-term case management services for clients’ educational, therapeutic, medical, legal, and reunification needs. 3. Conduct intake activities, ongoing case management services, and discharge process within the ORR-mandated timeframes. 4. Identify and assess potential sponsors for clients, and work closely with sponsors through the family reunification process. 5. Apply a working knowledge of child welfare best practices to protect all clients in care and mitigate risk factors where possible. 6. Maintain case files and documentation in accordance with ORR policy. 7. Maintain an updated, working knowledge of DHS and UAC/ORR policy and operating procedures. 8. Collaborate with clinical team to develop client assessment and treatment plan. 9. Collaborate with Licensing and Clinical Team when making decisions regarding appropriateness of placements. 10. Coordinate Placements with ORR Intakes and assignment to Case Managers 11. Be available to provide transportation for clients, if needed 12. Provide translation support as needed for clients, sponsors, and staff. 13. Participate in On Call Schedule. 14. Ensure compliance with all requirements as stipulated by contracts with Office of Refugee Resettlement (ORR), Lutheran Immigration and Refugee Services (LIRS), or other contractors. Conduct regular programmatic audits of physical and electronic files to ensure quality of service provision and fulfillment of documentation requirements. 15. Other duties as assigned by supervisor.

Education:

Master’s degree in the behavioral sciences, human services, or social services fields and at least three years of progressive employment experience in the a-forementioned fields that demonstrates supervisory and case management experience. Bachelor’s degree plus five years progressive employment experience in the a-forementioned fields that demonstrates supervisory and case management experience.

Experience:

Child welfare experience and professional licensure are strongly encouraged.

Specific skills/abilities:

Bi-lingual fluency (Spanish/English) is required. Ability to respond to case needs and programmatic developments with flexibility and adaptability. Excellent organizational and time management skills. Ability to work independently with high initiative. Ability to manage competing demands and multiple timelines across large caseload. Ability to collaborate effectively with others, including clinical staff, educational team members, and supervisors. Ability to practice cultural sensitivity and work effectively with diverse populations. Ability to be flexible with working hours and on-call responsibilities. Excellent writing skills. Computer skills sufficient to perform essential functions (using the UAC Portal, Microsoft Office, and any internal e-case management software). Ability to manage crisis situations in response to on-call responsibilities. Specialized knowledge, licenses, etc: Valid driver’s license.

Working Conditions/Physical Requirements:

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). 1. Usual office conditions; sitting at desk for extended period of time, in front of computer. 2. Ability to bend, stoop, and reach overhead. 3. Transportation of clients in personal vehicle may be required.