Intake and Support Specialist Position Available In Knox, Tennessee

Intake and Support Specialist Samaritan Place

• Catholic Charities of East Tennessee 3009 Lake Brook Boulevard, Knoxville, TN 37909 We have an upcoming opening for a full-time Intake and Support Case Manager to join our existing case management team.

The Emergency Shelter Services Case Managers are responsible for planning, securing, coordinating, monitoring, and advocating for unified goals and services with organizations and personnel on behalf of individuals and families in accordance with agency policy and procedures and accepted industry practices. This position reports to the Program Leader and has no supervisory responsibilities.

• COMPREHENSIVE BENEFITS OFFERED

• Pay Rate:

  $19.00

• $21.

00 per hour | Commensurate with experience

Schedule:

M

• F | 8:30 AM
• 4:30

PM Job Responsibilities:

Ensure the supervision and safety of clients at all times Coordinate with Administrative Assistant to arrange for client transportation, when needed Be prepared and respond to emergency situations as dictated by policy Be familiar with and ensure program compliance with licensing, grant, and accreditation requirements Complete intake, service planning, and closure with clients at Samaritan Place Meet with clients on a regular basis to monitor progress in the program Be an active participant in meetings involving clients Maintain case files/progress notes; prepare other paperwork as required Ensure client record management processes are in place and followed Make referrals to appropriate community resources as needed Ensure continuity of service and care and timely adjustments to service provisions Serve as liaison with community groups and agencies Complete monthly reporting in a timely manner Maintain regular contact with direct care staff Create and maintain shift responsibility checklists Demonstrate the ability to successfully work as part of a team Attend all staff meetings and trainings Communicate effectively and appropriately utilizing all media Be an active participant in community groups and coalitions Participate in fundraising, volunteer, and donation coordination

Job Requirements:

Must be able to move objects weighing up to 40 lbs. Must maintain a clean driving record Must be flexible and able to work occasional alternate shifts including weekends, weekdays, and holidays Must maintain any training and certification requirements Must support the teachings of the Catholic Church and embody our organization’s mission and culture through behavior and daily interactions Regular and predictable on-site attendance is required Must be able to assume rotation of on-call responsibilities for program situations

Job Qualifications:

Bachelor’s Degree in Social Service or related field required Experience in Social work Strong organizational skills and ability to meet deadlines Strong ability to think and act independently Experience with

MicroSoft Word, Excel, and Outlook Job Type:

Full-time Pay:

$19.00

• $21.

00 per hour Expected hours: 35 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Schedule:

Monday to

Friday Education:

Bachelor’s (Required)

License/Certification:

Driver’s License (Required) Ability to

Commute:

Knoxville, TN 37909 (Required)

Work Location:

In person