Resident Engagement Coordinator Position Available In Fayette, Georgia

Resident Engagement Coordinator Fayetteville, GA

Description Position:

Resident Engagement Coordinator Job Location:

Walton Fayetteville Compensation:

salaried, car allowance, phone allowance, eligible for awards, eligible for bonuses

Reporting Relationships:

Reports to

Community Manager Schedule:

Part-time (20 hours per week). Weekdays, evenings, and weekends.

Walton Communities Mission:

We go beyond building places where people live by creating neighborhoods where people thrive.

Position Summary:

To be an ambassador of and to promote the vision of Walton Communities to residents and guests. To strengthen and enhance the resident experience and build community by fostering:

• Healthy Relationships (Helping residents get to know each other and get connected)
• Rich Experiences (Quality events – On site and within the community at large)
• Generosity (Connecting residents to the needs of our community through volunteering)
• Local Community (Seeking opportunities for residents to engage with broader community)
• Social Presence (Providing fun and interactive social media engagement)

Duties and Responsibilities:

• Coordinate and maintain standard of excellence for all programs.
• Responsible for planning a variety of activities, events, and programs that add value to the resident experience.
• Engage residents and encourage participation.
• Host events the “Walton Way” – ensuring events are well thought out to surprise and delight our guests.
• Events to be advertised systematically and frequently through a variety of avenues – emails, flyers, social media, text messages, etc.
• Enlist the participation of team members and ensure they are well informed of upcoming opportunities to serve their residents.
• Maintain a positive and engaging social media presence for both Facebook, Instagram, and RentCafe.
• Procure and manage our resident gift programs; move-in, renewal, move-out.
• Welcome new residents to the community with a personal contact, either by phone or in person.
• Creatively meet resident needs as made aware – dinner for someone who is sick, birthday cards, etc.
• Identify new partnership opportunities and build on existing partnerships within the local community. Work to establish reciprocal benefits – opportunities for our residents to serve the community and for the community to serve our residents.
• Keep residents informed of and engaged in Atlanta events and programs.
• Purchase supplies for community needs and events, as needed.
• Meet regularly with Community Managers to ensure objectives are being met. All events and activities must receive manager approval before they are publicized or hosted.
• Establish and maintain a set time for office hours.
• Offer concierge level service to help connect residents to local resources.
• Wear Walton Communities uniform and name tag, as provided.
• Host 2-3 community events/month and organize 1 volunteer opportunity per quarter
• All other duties, as assigned.