Community Outreach Coordinator Position Available In Orleans, Louisiana

Community Outreach Coordinator Second Harvest Food Bank•4.0 New Orleans, LA Job Details Full-time $45,000•$50,000 a year 15 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Behavior management Management Volunteer management Customer service Microsoft Office Bachelor’s degree Office management 1 year Communication skills Marketing Entry level Full Job Description The Community Outreach Coordinator supports the growth of the Community Outreach Team at Second Harvest Food Bank. Additionally, this role coordinates outreach efforts to raise awareness of volunteer opportunities within our facility. Second Harvest Food Bank of Greater New Orleans and Acadiana believes every employee contributes significantly to the company’s success; assigned responsibilities should not limit that contribution. Therefore, employees must offer their talents, expertise, and services whenever necessary to achieve company goals. Primary Relationships The position reports to the Community Engagement Manager. The position will have primary working relationships within the organization with the Community Engagement Manager, Community Outreach Coordinator, Warehouse Supervisor and Executive Chef. Principal Accountabilities Work closely with the Community Outreach Supervisor to create and maintain a robust volunteer management program. Assist with volunteer data scheduling and reporting in the VolunteerHub application. Participate in providing volunteer orientation, tours, and announcements. Responsible for administrative tasks such as answering volunteer requests via email or phone, filing documents, data entry and other duties where needed. Volunteer Education Assists with building awareness and engaging volunteer opportunities within our facility and with community partners. Responsible for meeting, greeting, and providing Second Harvest Food Bank volunteer orientation, including volunteer safety measures and expectations. Provide volunteer articles, schedule and special event updates for the monthly newsletter. Creating and updating the volunteer information boards where needed. Data Reporting Maintain tracking and reporting on volunteer activity, which includes cancellation tracking. Responsible for administrative and communication processes for volunteer scheduling, registration, and supporting our Second Harvest Departments such as Operations, Impact, Marketing & Development, and Human Resources volunteer schedule where duties are needed. Maintain a filing system of waivers and other volunteer forms. Assists with completed service hour letters where needed.

QUALIFICATIONS

Education:

Bachelor’s degree (or equivalent practical knowledge).

Experience:

1-2 years of experience with direct contact with the public involving volunteer coordination, public relations, marketing, and customer service.

Skills and Capabilities:

The ideal candidate will possess many of these professional and personal abilities and attributes: Knowledge of standard office management practices and procedures, including reception, record-keeping, prioritization of work, and using standard office equipment, including computers. Ability to master in-house software and reporting system. Proficient knowledge of Microsoft Office Suites. Excellent problem-solving skills and behavior management skills. Strong communication and presentation skills with an emphasis on customer service.

Allowable Substitutions:

A combination of education, experience, and training that provides the required knowledge and skills for the position is a consideration in place of education and experience at the company’s discretion

Job Type:

Full-time Pay:

$45,000.00•$50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance

Schedule:

8 hour shift Application Question(s): Ability to work on Monday•Friday from 11:30 a.m.•8:00 p.m.

Education:

Bachelor’s (Preferred)

Experience:

Volunteer management: 2 years (Preferred) Customer service: 2 years (Preferred)

Work Location:

In person