Outreach Specialist Position Available In Middlesex, Massachusetts

Job Description:

Great Life work Balance position with excellent benefits!

Develops relationships with and implements strategies for a groupof assigned accounts in a specified geographic area with a primarygoal to maximize number of account referrals of older adultseligible to join Element Care PACE. Well versed in complete line ofPACE services and account needs. Expertly describes, succinctly,PACE benefits to participants and accounts. Responsible for seekingout new accounts. This is a full-time position, Monday- Friday 8-4position; no nights, weekends or holidays!

Responsibilities:

Develops and implements personal Annual Business Plan whichincludes strategies and activities necessary to achieve outreach,event, inquiry, referral, and enrollment goals from targetaccounts. Collaborates with the Information and Referral departmentand the Enrollment team to achieve inquiry and referral pipelinegoals. Creates productive and collaborative relationships withreferral sources to identify likely qualified referrals. Identifiesnew strategic referral sources and works with managers to growthose relationships. Participates in community outreach activities,including but not limited to, senior fairs, community events, andaligned professional association events. Consistently documents alloutreach activities in the Salesforce CRM application in a timelymanner. Understands, expertly describes, and presents the ElementCare PACE program and value proposition to internal and externalgroups such as employees, referrals, caregivers, and accounts, aswell as potential partners, including, but not limited to, AssistedLiving Facilities, Housing and Adult Day Health organizations.

Provides market intelligence to Outreach and Enrollment Management.

Seeks advice, training and coaching from colleagues and managementfor continued professional development. Develops strong, productiverelationships with Center IDTs and staff. Frequent local travel.

Ability to attend events outside of regular business hours.

Performs other duties as assigned.

Qualifications:

Bachelor’s leveldegree (preferred) with 1-5 years of experience in older adultservices related position. Minimum of 1 – 3 years of salesexperience in healthcare or group insurance strongly preferred.

Must have proven experience working in a customer facing rolefocused on sales and/or customer service. Strong understanding ofcustomer service, sales, outreach, and marketing principles andpractices. Strong business acumen, strategic prospecting, activelistening, relationship building, networking, time management andorganizational skills. Strong verbal and written communication withexceptional presentational skills. Excellent computer skills andhigh-level proficiency with MS Outlook, Word, Excel, andPowerPoint. Experience with a CRM, Salesforce preferred. Awillingness to become proficient in other work-relatedapplications. Knowledge of Medicare, Medicaid and insurances.

Possession of a valid Mass. driver’s license and a vehicle to beused for marketing activities. Must be able to lift and carrypackages or equipment up to 25 pounds Must be fluent in

SpanishBenefits:

Health insurance Dental insurance Vision insurance Paidtime off Retirement plan Supplemental benefits EEO StatementElement Care is an Equal Opportunity Employer. All qualifiedapplicants will receive consideration for employment without regardto race, sex, color, religion, national origin, sexual orientation,protected veteran status, or on the basis of disability. ElementCare is committed to valuing diversity and contributing to aninclusive working environment. PIa58d700969e5-37456-37828228