Family Enrollment Counselor Position Available In Escambia, Florida
Tallo's Job Summary: Family Enrollment Counselors, hired at $17/hr, work remotely to support families through the enrollment process for schools. Responsibilities include making outbound calls, providing expertise to families, and acting as a school ambassador. Qualified candidates must have consultative sales experience, demonstrate high-volume call metrics, and be available during specific hours. Additional skills include excellent communication, customer service experience, and proficiency in Microsoft Office.
Job Description
Family Enrollment Counselor Remote Pay Rate:
$17/hr
Anticipated Start Date:
6/9/2025
Schedule Range:
Sunday – Saturday 8am-9pm EST 4 Month Contract Description Work in school-specific outbound task forces to achieve enrollment goals. Support families via inbound calls, assisting them through the enrollment process. Make outbound calls to families interested in enrolling. Serve as an enrollment expert for families. Act as an ambassador for the school in interactions with students and families. Liaise between local schools and enrollment to resolve issues. Stay updated on enrollment policies and guidelines and communicate changes to families. Communicate changes in school events, policies, and guidelines through interactions with school staff and parents. Perform other duties as assigned. Additional Skills & Qualifications
- Demonstrated consultative sales experience and high-volume call metrics required
- Proven experience supporting families and schools with complex enrollment requirements and/or 2+ years of demonstrated phone remote, phone-based admissions experience preferred
- Delivers quality enrollment conversions from inbound and outbound communication.
- Commitment to a schedule within the hours from 8am to 10pm EST Monday-Friday
- Commitment to working overtime during peak season, July-September
- Excellent oral, written, and interpersonal communication skills
- Prior customer service experience preferred
- Prior experience in a phone queue a plus
- Technologically proficient (especially with Microsoft Office 365: Teams, Excel, Word, SharePoint, PowerPoint, Outlook)
- Possess a high degree of attention to detail and be able to multitask effectively
- Ability to follow explicit instructions consistently but is also able to exercise good judgment when making work-related decisions #priorityeast25
