Outreach Services Advocate (Part-time) Position Available In Collier, Florida

Outreach Services Advocate (Part-time) 4.2 4.2 out of 5 stars Immokalee, FL 34142 Outreach Services Advocate (Part-time) The Shelter for Abused Women & Children in

Immokalee Location:

Immokalee Shelter location Reports to:

Immokalee Outreach Manager Employment Type:

Part-time, Non-exempt, hourly

Direct Reports:

N/A Salary:

$25.00 per hour, paid biweekly This is a fully in-person position with no opportunities for remote work. The Impact of This Position The Outreach Services Advocate provides compassionate, trauma-informed support that empowers survivors of domestic violence to reclaim their safety, autonomy, and well-being. Through individualized counseling, therapeutic group facilitation, and crisis intervention, the advocate fosters healing and connection. By offering legal advocacy, personalized safety planning, and comprehensive referrals, the advocate helps participants navigate complex systems and access essential resources. With a commitment to accurate documentation, continuous learning, and best practices, the Outreach Services Advocate delivers high-quality, survivor-centered services that promote long-term recovery and contribute to lasting change in the community. Part-time Employee Benefits Package The Shelter offers a 36-hour work week, staff appreciation events, and generous 100 hours of paid time off for illness and vacation (with a 26-hour work week commitment). We cover 50% of medical and mental health benefits, offer affordable dental and vision plans, and an employer match 401K program. We also encourage a happy, healthy, and whole work environment and empower staff to maintain their wellness through fitness incentives. Full disclosure of details, policies, and procedures are provided upon hire. Non-Negotiables Education and Experience Associates degree required, Bachelor’s Degree preferred or equivalent experience. Bi-lingual (English/Spanish). Proficient in reading, writing, and speaking English and Spanish, preferred. Training and experience in domestic violence, crisis intervention, and/or social services, preferred. Certifications and Training Completion of First Aid and CPR certification. Successful completion of The Shelter’s Core Competency training upon hire. EOO & Compliance The Shelter is an Equal Opportunity Employer Must provide valid authorization to work in the U.S. Must have a valid Florida Driver’s License. Must pass state and federal background checks, provide satisfactory references, and complete a drug screening Skills and Competencies Communication. Demonstrated ability to communicate clearly and effectively in written and oral forms Crisis De-escalation. Proven ability to remain calm and effectively de-escalate high-stress situations, helping survivors and their children feel safe and supported during times of intense trauma. Inquisitive. Demonstrates an innate curiosity of the “why” behind processes and explores potential solutions. Organized and process focused. Successful track record of meeting deadlines and prioritizing efficiently. Team player. Proven ability to approach and deliver all work and interactions with empathy and inclusion, fosters relationships with cross-functional teams. Tech. Savvy with Microsoft Office Suite. Trauma-Informed Care. Skilled in delivering trauma-informed services with confidence, empathy, and a commitment to inclusivity and cultural sensitivity. Victims Advocacy. Demonstrated ability to advocate on behalf of victim and provide compassionate, supportive services. Essential Functions Administrative & Reporting Duties Maintain accurate and timely documentation in accordance with The Shelter’s policies and funding requirements. Participate in ongoing training and maintain up-to-date knowledge of relevant laws, trends, and best practices. Crisis Intervention & Support Services Facilitate support groups and therapeutic group activities to promote healing and peer connection. Provide individual counseling, crisis intervention, emotional support, guidance, information, and referrals. Respond to crisis hotline callers seeking Outreach Services, offering immediate support, safety planning, and community resource referrals. VOCA Advocacy Support Services Help victims navigate legal systems and procedures. Offer victim’s advocacy, including assistance with restraining orders, injunctions, and other protective orders. Support victims through all stages of the criminal justice process, including post-sentencing services. Empowerment-Based Advocacy & Safety Planning Assist participants in developing and adapting personalized safety plans to enhance their well-being and security. Deliver empowerment-based advocacy services to all participants, assessing individual needs and the lethality of each situation. Personal Advocacy & Follow-Up Services Accompany victims to medical facilities and support them through emergency assistance processes, as needed (e.g., transportation, food, clothing, housing). Advocate on behalf of victims with employers, creditors, and service providers. Assist with filing for compensation and insurance claims, including workman’s compensation, unemployment, and other applicable benefits. Conduct follow-up contacts in person to offer emotional support and monitor progress. Help secure emergency financial assistance and connect victims to resources for their rights and services. Provide personal advocacy and support in accessing external agency services. Perform additional duties and projects as assigned by the Manager. Who You Are Able to prioritize effectively and work within tight timelines. Caring, compassionate, and kind. Collaborative, with the ability to inspire and foster partnerships. Comfortable learning new systems, software, and processes. Composed and self-aware when facing challenges. Critical thinker and objective decision-maker. Curious, gritty, and passionate about The Shelter’s mission. Bi-lingual preferred (Spanish or Creole) Detail-oriented and accurate in work. Professional proficiency in English; bilingual in Spanish or Creole preferred. Willing to take extreme ownership of responsibilities and contributions. What We Value A culture of philanthropy. Adaptability to new systems and processes. Attention to detail and accuracy in work. Human connection and personal growth. • Kindness, compassion, and open-mindedness. • The Shelter’s 3

I’s:

Integrity, Initiative, & Innovation Passion for our mission and eagerness to learn. Professionalism and leadership by example. Resilience and extreme ownership in facing challenges. Inclusive Job Requirements & Anti-Discrimination Framework You must be able to lift and bend up to 20 lbs. This role may require extended periods of sitting or standing. The described work environment reflects conditions typically encountered while performing the essential functions of this job. Requests for reasonable accommodations under the ADA will be reviewed in accordance with applicable laws. The Shelter is an equal opportunity employer and makes employment decisions based on merit and job-related qualifications, without consideration of protected characteristics as defined by federal law.